Call Center Sheets
Erlang Calculator is a tabbed calculator that includes Erlang B, Extended Erlang B and Erlang C traffic calculators for dimensioning telecommunications trunk groups, calculating Voice over IP bandwidth and estimating staffing requirements of a call center. Erlang B is a formula for blocking no...
|License: Freeware||Size: 44 KB||Download (1387): Erlang Calculator Download|
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc.
While other providers sell Erlang-based software in expensive...
|License: Freeware||Size: 263.67 KB||Download (762): ErlangXLS Download|
Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your...
|License: Freeware||Size: 1.44 MB||Download (528): Lokad Call Center Calculator Download|
Call Commander is a high-performance management system and call screening designed for use in professional talk-radio environments that integrates directly with a variety of popular broadcast telephone interfaces. The system is designed to allow the easy acquisition, tracking, communication and...
|License: Freeware||Size: 409.6 KB||Download (229): Call Commander Download|
A completely NEW approach to live chat! Using an instant messenger interface allows you to take back your desktop while still being able to provide live chat support to your customers! Not only that, but you also can get statisitcs about your site, your operators, and your sales. All this, and...
|License: Freeware||Size: 6.36 MB||Download (218): ChatStat Customer Interaction System Download|
Elisa Media Center project was designed to create an open source cross platform media center solution. While our primary development and deployment platform is GNU/Linux and Unix operating systems we also currently support Microsoft Windows and also hope to support MacOSX in the future. Elisa...
|License: Freeware||Size: 10.9 MB||Download (196): Elisa Media Center Download|
Zortam Mp3 Center is all-in-one Mp3 applications.It includes Auto Tagger that gets covers,lyrics and other tag information from Zortam database, MP3 Organizer, ID3 Tag Editor, Mp3 Player, CD Ripper, Wav/Mp3, Mp3 Normalizer. In addition you can batch rename files using ID3 info, synchronize ID3...
|License: Freeware||Size: 4.79 MB||Download (192): Zortam Mp3 Center Download|
control-center package is a Gnome system control center. Whats New in This Release: - configure.in: updated for 2.18.1. - configure.in: build libslab statically, to avoid conflicts with gnome-main-menu, which installs its .so and header files..
|License: Freeware||Size: 3.4 MB||Download (150): control-center Download|
Asterisk Manager Suite (AMS) is a collection of software; an abstraction library called Asterisk Manager Interface (AMI), a proxy daemon called Asterisk Manager Proxy (AMP), and a gui client interface called Asterisk Manager Administrator (AMA). The intention of the software is to make...
|License: Freeware||Size: 276.48 KB||Download (135): Asterisk Manager Suite Download|
Crib Sheet is a server application for companies where operators at workstations need fast access to stock texts or graphics.
Where medical staff need to paste stock texts into Meditech software.
Where tele-sales staff need to view scripts.
Where operators need to view...
Platforms: Windows, Windows 7, Windows Server, Other
|License: Freeware||Size: 4.47 MB||Download (135): Crib Sheet Download|
Program replaces standard unuseful Windows' screensaver. When call is received, program will ring through sound card, show name and number and log a call. Besides that, program will show current day and time on a screen.
|License: Freeware||Size: 30 KB||Download (128): Call Display Screensaver Download|
Sofa is a media center aimed at easy usage for GNOME. Sofa is a media center aimed at easy usage, minimal configuration and total integration with the Gnome desktop environment and existing multimedia applications. The project has a modular architecture. Two modules exists as of now:...
|License: Freeware||Size: 829.44 KB||Download (127): Sofa Media Center Download|
The Virtual Data Center (VDC) is a digital library system "in a box" for numeric data. The VDC is a web application which provides everything necessary to maintain and disseminate collections of research studies: including facilities for the storage, archiving, cataloging, translation, and...
|License: Freeware||Size: 14.5 MB||Download (107): Virtual Data Center Download|
4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Service Providers, businesses of all sizes, call centers and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a...
|License: Freeware||Size: 3 KB||Download (105): 4PSA VoipNow Express Download|
Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.
|License: Freeware||Size: 331 KB||Download (102): Axon Virtual PBx System Download|
Trixbox enables even the novice user to quickly set up a voice over IP phone system. Trixbox can be configured to handle a single phone line for a home user, several lines for a small office, or several T1s for a million minute a month call center. Whats New in This Release: - The trixbox...
|License: Freeware||Size: 547 MB||Download (94): Trixbox Download|
A very simple, fast, friendly contact management phone book software with printing ability, phone dialer integration, backup/restore features, moving/copying contact cards. Easy to understand screen layout. Perfect for sales leads, customer database, vendor database, business/personal contacts,...
|License: Freeware||Size: 2.4 MB||Download (93): Digital PhoneBook Download|
File-center is a simple Web application to download and upload files. Its interface is very simple, and the scripts to download and upload are simple too. File-center uses the PATH_INFO to pass the name of the directory or of the file in the URL..
|License: Freeware||Size: 6.14 KB||Download (91): File-center Download|
Debian Control Center (DCC) is a modular project written in Python. The goal of this project is to enable normal people to configure their Debian system as well as some of the server packages. A second goal of this project is to make the experienced Debian system administrators to configure and...
|License: Freeware||Size: 34.82 KB||Download (89): Debian Control Center Download|
Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares.
Checklan Alerter allows you to prevent outages on your servers, survey your...
|License: Freeware||Size: 8.59 MB||Download (83): Checklan Alerter Limited Download|