Call Center Service Level
Freeware traffic shaping and bandwidth management for Windows 2000, XP and 2003 Server. Features include unbreakable speed limiting, TCP ack prioritization, traffic monitoring and port filtering.
Features:
Layer 3 bandwidth manager
TCP/IP stream limiting and prioritization
Distributed...
Platforms: Windows
License: Freeware | Size: 2.33 MB | Download (6737): Bandwidth Controller Personal Download |
VAMP Media Center is a suite of multimedia tools and toys. It includes the Audio Player, Media Organizer, Photo Album builder, Screen Saver maker, Wallpaper maker, Media Mixer, Greetings Card maker, Clip Editor (musical slideshow), Calendar maker and much more.
VAMP is fully integrated and...
Platforms: Windows
License: Freeware | Size: 7 MB | Download (4967): VAMP Media Center Download |
Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback....
Platforms: Windows
License: Freeware | Size: 214.47 MB | Download (1679): NeuQs Free Help Desk Download |
Whether you are looking for a helpdesk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Helpdesk will ensure you deliver professional levels or service through timely management and high levels of feedback....
Platforms: Windows
License: Freeware | Size: 211.26 MB | Download (1122): NeuQs Free Helpdesk Download |
Stay online and in touch with BuzMe's free Internet call waiting and voicemail service. BuzMe, which works on your existing phone number, allows you to receive and respond to phone calls while online. Complete with Caller ID and your own private voicemail, it's a must-have for single-phone-line...
Platforms: Windows
License: Freeware | Size: 950 KB | Download (1077): BuzMe Service Download |
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc.
While other providers sell Erlang-based software in expensive...
Platforms: Windows
License: Freeware | Size: 263.67 KB | Download (970): ErlangXLS Download |
SMS Poll Center is Windows application designed to facilitate communication with audience by GSM mobile phones through the Short Message Service - SMS. This unique application gives you the full power and complete control in creating and running your own opinion polls. With SMS Poll Center you...
Platforms: Windows
License: Freeware | Size: 2.17 MB | Download (860): SMS Poll Center Demo Download |
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering...
Platforms: Windows, *nix
License: Freeware | Size: 31.31 MB | Download (641): ManageEngine SupportCenter Plus Download |
KutinSoft Reboot Service is a freeware service designed to reboot a computer remotely or in case of memory overflow.
General service characteristics:
- All aspects of service work can be configurated;
- It is able to follow quantity of free computer memory and to reboot a computer...
Platforms: Windows
License: Freeware | Size: 1.21 MB | Download (641): Reboot Service Download |
Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.
For service oriented firms it is very essential to timely respond to...
Platforms: Windows, Windows 8, Windows 7, Windows Server
License: Freeware | Size: 5.1 MB | Download (630): ServiceDesk Lite 2014 Download |
No expiration, no ads, just free. The free help desk software edition of Web Help Desk Software for Linux server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service...
Platforms: Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source
License: Freeware | Size: 171 MB | Download (606): Web Help Desk Software - Free Ed. (.rpm) Download |
You must destroy all the castles by finding their weak points and hit them. In every siege you must attack the castle carefully taking care of every solider in it so everyone can be killed when the castle goes down. Finish all the levels in the sieger level pack. Use the mouse to shoot catapults...
Platforms: Windows
License: Freeware | Size: 7.63 MB | Download (603): Sieger Level Pack Download |
Stay online and in touch with BuzMe's free Internet call waiting and voicemail service. BuzMe, which works on your existing phone number, allows you to receive and respond to phone calls while online.
Platforms: Windows
License: Freeware | Size: 950 KB | Download (595): Internet Call Waiting, Fax and Voicemail - BuzMe Download |
Clear Focus Call Centre is completely free call centre software for SMEls. With powerful reporting tools, multi-user capabilities and robust design Clear focus Call Centre provides a useful cost free solution. Product Features: Multi-User System l Setup as many individual users as you like, each...
Platforms: Windows
License: Freeware | Size: 2.82 MB | Download (580): Clear Focus Call Centre Download |
Service Pack Manager is an automated security patch management tool. It patches security vulnerabilities and stability problems in Windows NT, 2000, XP, 2003 and additional mission-critical Microsoft products, such as IIS, Exchange, SQL, ISA Server, IE, Microsoft Office products, and Windows...
Platforms: Windows
License: Freeware | Size: 4.77 MB | Download (578): Service Pack Manager Download |
XBMC is an award winning media center application. XBMC is easy to use, looks slick, and has a large helpful community. Currently XBMC can be used to play almost all popular audio and video formats around. It was designed for network playback, so you can stream your multimedia from anywhere in...
Platforms: Windows
License: Freeware | Size: 48 MB | Download (575): XBMC Media Center Download |
Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your...
Platforms: Windows
License: Freeware | Size: 1.44 MB | Download (563): Lokad Call Center Calculator Download |
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been...
Platforms: Windows
License: Freeware | Size: 1.37 MB | Download (526): VersaSRS - HelpDesk - Service Desk - ITSM Download |
No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service...
Platforms: Mac
License: Freeware | Size: 147 MB | Download (521): Web Help Desk Software - Free Ed. (.dmg) Download |
Automated Motorcycle Servicing Report, written for a motorcycle service shop, now released to the public. Produces a nice printout showing the customer work and checks done. Can be used for cars and other industrys.
Platforms: Windows
License: Freeware | Size: 1.72 MB | Download (521): Motorcycle Service Report Download |