Call Center Power Point Template
Erlang Calculator is a tabbed calculator that includes Erlang B, Extended Erlang B and Erlang C traffic calculators for dimensioning telecommunications trunk groups, calculating Voice over IP bandwidth and estimating staffing requirements of a call center. Erlang B is a formula for blocking no...
|License: Freeware||Size: 44 KB||Download (1387): Erlang Calculator Download|
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc.
While other providers sell Erlang-based software in expensive...
|License: Freeware||Size: 263.67 KB||Download (759): ErlangXLS Download|
Groone's KwikPik is a versatile tool designed for the individual that prefers ease in a task. With Groone's KwikPik you can take a multitude of screen captures as easy as pressing a key. Groone's KwikPik allows for the easy screen capture and manipulation of those screens in easy to select...
|License: Freeware||Size: 3.63 MB||Download (757): Groone's KwikPik Download|
Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your...
|License: Freeware||Size: 1.44 MB||Download (528): Lokad Call Center Calculator Download|
A completely NEW approach to live chat! Using an instant messenger interface allows you to take back your desktop while still being able to provide live chat support to your customers! Not only that, but you also can get statisitcs about your site, your operators, and your sales. All this, and...
|License: Freeware||Size: 6.36 MB||Download (218): ChatStat Customer Interaction System Download|
What is Formats Customizer?
Formats Customizer is a unique way to remove document types that are not used from application file dialogs for the commands: "Open", "Save", "Import", "Export".
Easy to use and powerful usability integrate seamlessly into several programs.
|License: Freeware||Size: 2.26 MB||Download (170): Formats Customizer Download|
Compounder is a powerful and easy-to-use software that helps you create compound documents, view, edit, and enhance images. Compounder is a system element offering a predefined service and able to communicate with other components. It is able to "farm out" part of a document to another editor and...
Platforms: Windows, Windows 8, Windows 7
|License: Freeware||Size: 2.34 MB||Download (178): Nicera Compounder Download|
Asterisk Manager Suite (AMS) is a collection of software; an abstraction library called Asterisk Manager Interface (AMI), a proxy daemon called Asterisk Manager Proxy (AMP), and a gui client interface called Asterisk Manager Administrator (AMA). The intention of the software is to make...
|License: Freeware||Size: 276.48 KB||Download (135): Asterisk Manager Suite Download|
Crib Sheet is a server application for companies where operators at workstations need fast access to stock texts or graphics.
Where medical staff need to paste stock texts into Meditech software.
Where tele-sales staff need to view scripts.
Where operators need to view...
Platforms: Windows, Windows 7, Windows Server, Other
|License: Freeware||Size: 4.47 MB||Download (135): Crib Sheet Download|
ABTO Software's advanced and extremely effective solution, PPT to SWF SDK, provides your applications with an automatic Microsoft PowerPoint to Adobe Flash conversion feature. Our PowerPoint to Flash SDK is efficiently utilized for fast and simple Power Point to Flash conversion by our numerous...
|License: Freeware||Size: 11.54 MB||Download (119): PPT2SWF SDK Download|
ANG DataProtect is powerful but yet easy to use encryption software for Windows desktop PCs. It protects your confidential data with enterprise level strong AES 256-bit/SHA 512-bit encryption therefore files encrypted with ANG DataProtect can't be accessed even using MS DOS or other operating...
|License: Freeware||Size: 467 KB||Download (111): ANG DataProtect Download|
The eLibrary software will enable anyone to produce a quality digital brochure, catalogue, manual or skill training program in less time and for less cost than by traditional techniques.The creator simply needs to drag and drop any number or combination of video (.avi), pictures (.jpg & .gif),...
|License: Freeware||Size: 2.96 KB||Download (110): CD brochure builder 3.50a Download|
SDL_net library is a small sample cross-platform networking library, with a sample chat client and server application. The chat client uses the GUIlib GUI framework library. Simple DirectMedia Layer is a cross-platform multimedia library designed to provide low level access to audio, keyboard,...
|License: Freeware||Size: 18.43 KB||Download (107): SDL_net Download|
4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Service Providers, businesses of all sizes, call centers and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a...
|License: Freeware||Size: 3 KB||Download (105): 4PSA VoipNow Express Download|
Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.
|License: Freeware||Size: 331 KB||Download (102): Axon Virtual PBx System Download|
Trixbox enables even the novice user to quickly set up a voice over IP phone system. Trixbox can be configured to handle a single phone line for a home user, several lines for a small office, or several T1s for a million minute a month call center. Whats New in This Release: - The trixbox...
|License: Freeware||Size: 547 MB||Download (94): Trixbox Download|
astfax allows you to create an email to fax gateway. It processes incoming email messages with attached fax images and sends them out via the txfax module. Asterisks outgoing call queue is used to initiate the fax call and transfer. The call file generated for the outgoing call queue is in...
|License: Freeware||Size: 9.22 KB||Download (92): astfax Download|
SDL_mixer is a sample multi-channel audio mixer library. SDL_mixer supports any number of simultaneously playing channels of 16 bit stereo audio, plus a single channel of music, mixed by the popular MikMod MOD, Timidity MIDI, Ogg Vorbis, and SMPEG MP3 libraries. Simple DirectMedia Layer is a...
|License: Freeware||Size: 79.87 KB||Download (84): SDL_mixer Download|
SDL_ttf is a sample library which allows you to use TrueType fonts in your SDL applications. SDL_ttf library comes with an example program "showfont" which displays an example string for a given TrueType font file. Unpack and build. Run "showfont fontfile" to display a font using the library....
|License: Freeware||Size: 23.55 KB||Download (83): SDL_ttf Download|
Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares.
Checklan Alerter allows you to prevent outages on your servers, survey your...
|License: Freeware||Size: 8.59 MB||Download (83): Checklan Alerter Limited Download|