Yahoo Help Desk
CrossTec ResQDesk help desk software provides detailed recording and tracking of user help requests. Routing, tracking and resolving technical support issues are very easy with this powerful module.
CrossTec ResQDesk is a web-based solution that features advanced implementation of ITIL...
Platforms: Windows
License: Freeware | Size: 67.2 MB | Download (56): CrossTec ResQDesk Download |
Die Web Basierende Help Desk Lösung für sämtliche Branchen ist eine Unschätzbare & Einfach zu Bedienende Support Plattform für alle Ihre Mitarbeiter & Kunden. Es erhöht die Produktivität, erspart Zeit und damit verringert Supportkosten. Ist in jeder vorhandenen Infrastruktur Einfach zu...
Platforms: Windows, Linux
License: Shareware | Cost: $295.00 USD | Size: 7.32 MB | Download (46): Auscomp IT Commander - Deutsch Download |
Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the...
Platforms: Windows, Other
License: Shareware | Cost: $29.95 USD | Size: 33.36 MB | Download (48): Job Log Download |
Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours youapos;re working for different departments, what types of problems you spend...
Platforms: Windows
License: Freeware | Size: 18.04 MB | Download (55): Mouse Tracks 2007 Download |
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control...
Platforms: Windows, Linux
License: Freeware | Size: 37.72 MB | Download (47): SysAid Help Desk and Inventory Download |
Track requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of computers, computer software, telephones and facility requests). Maintain historical records showing who requested the service, who resolved the issue and how long it took to...
Platforms: Windows, Other
License: Demo | Cost: $69.95 USD | Size: 17.53 MB | Download (516): Lucid Help Desk Download |
Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved...
Platforms: Windows
License: Shareware | Cost: $29.95 USD | Size: 975 KB | Download (502): Macros Download |
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.
Benefits:
Improve customer service perception and satisfaction.
Increase accessibility through a single point of contact, communication,...
Platforms: Linux
License: Freeware | Size: 35.6 MB | Download (602): iHelpdesk for Linux 2.2 Build Download |
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.
Benefits:
Improve customer service perception and satisfaction.
Increase accessibility through a single point of contact, communication,...
Platforms: Windows
License: Freeware | Size: 35.6 MB | Download (592): iHelpdesk 2.2 Build Download |
Atodus - Customer and Vendor is a complete, multi-user, customer database, and help-desk solution. Atodus - Customer and Vendor keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You also can log issues encountered...
Platforms: Windows
License: Freeware | Size: 1.06 MB | Download (507): Atodos - Customer and Vendor Download |
iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon.
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (59): iSupportCenter Download |
The project is a web based software made with PHP and MySQL to support a Help desk and a knowledge data base. It is posible to add new customers, modify customers, add new jobs/requests, modify jobs, make reports based in dates etc.
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (57): Knodesk Download |
It's an attractive alternative to high-cost and complex customer support systems.osTicket seamlessly integrates all tickets created via email and web-based form with a simple web interface.Easily manage, organize and archive all your support requests. Clients will also be able to view tickets...
Platforms: PHP
License: Freeware | Size: 337.92 KB | Download (52): osTicket for Help Desk Download |
Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk ticketing system (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web...
Platforms: Windows
License: Demo | Cost: $799.00 USD | Size: 542.09 KB | Download (51): Jitbit HelpDesk Ticketing System Download |
The core of any Help Desk system is ticket management. The VI Service Desk allows you to put in place powerful routing/assignment, notification and escalation rules to effectively manage your daily service operation.
Features:
-Fully Web and Notes Client enabled
-End User Self Help...
Platforms: OS/2, Windows, Mac, *nix, Palm OS, Pocket PC, AS/400,Palm OS 6.0,RIM
License: Commercial | Cost: $900.00 USD | Size: 3.66 MB | Download (1080): VI Service Desk Download |
Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to handle customer support...
Platforms: Windows, Unix, Linux
License: Shareware | Cost: $25.00 USD | Size: 237.48 MB | Download (44): Webuzo for Trellis Desk Download |
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. The trouble call section can help organize your help desk by tracking computers out for repair,...
Platforms: Windows
License: Shareware | Cost: $149.00 USD | Size: 3.92 MB | Download (551): Computer Admin Pro Download |
The Intranet Help Desk of the Future!
A leading new generation of enterprise software applications built from the ground up on Internet architecture, and for such applications, available for the first time ever on a 'try before you buy' basis.
Delivers comprehensive Help Desk, Knowledge Base,...
Platforms: Windows, *nix
License: Shareware | Cost: $499.00 USD | Size: 5.47 MB | Download (546): Auscomp IT Commander Download |
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields,...
Platforms: Windows
License: Demo | Cost: $995.00 USD | Size: 2 GB | Download (99): BridgeTrak Help Desk Software 7.0 Build Download |
Comprehensive network inventory and computer auditing software for help desks and IT departments. No client installation required to audit targeted computers with the Remote module. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to...
Platforms: Windows
License: Demo | Cost: $199.00 USD | Size: 44.8 MB | Download (132): CI Discovery Network Inventory Download |