Trouble Ticketing System

This module adds a "due date" and related fields to support tickets generated by the Support Ticketing System module.Sponsored by 4Site Interactive Studios.

An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set...

An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically...


Platforms: Windows

Issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook and Sharepoint. More importantly, it can automatically...


Platforms: Windows

Integria is a complete ticketing system, integrated with a powerful project management system. Also includes a inventory management subsystem, a file release/download section, a Knowledgue Base, an agenda and other useful tools for a team.Integria ITIL Management System is a new way of...


Platforms: PHP

Looking to track attendees, sell tickets and more? Eventbrite is a free service that provides the full power of a conference ticketing system. This plugin upgrades The Events Calendar with all the basic Eventbrite controls without ever leaving the wordpress post editor. Don't have an Eventbrite...


Platforms: PHP

phpSupport is your customer friendly trouble ticket system. With phpSupport you allow users to register to open trouble tickets and keep track of their tickets. phpSupport remains to be as easy and user friendly as it was the first day it was released.


Platforms: Windows, Unix, Linux

phpticket is a ticketing system written in PHP, backed up by a MySQL database. Its purpose is to provide helpdesks/staffs with an easy "to do" application for keeping track of what needs to be done. The interface is kept fairly simple and easy to use. The code is licensed under GPL.


Platforms: Windows, *nix, PHP, BSD Solaris

HOT (Hot Open Tickets) is a user-friendly helpdesk/trouble-ticket system written using XHTML, PHP and MySQL. It is easy to administer, configures quickly and is designed using CSS to allow for easy theme changes. The project uses object-oriented coding and is standards complient. To install the...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

A Help Desk software has revolutionized customer service industry. ProProfs Help Desk, the cloud-based help desk ticketing system is powered by collaborative email. When agents operate collaboratively, there is faster ticket resolution. A delightful customer experience is an offshoot of ticket...


Platforms: Windows, Mac, *nix, Windows 7, Windows Server, Android, Pocket PC, Handheld, BlackBerry,iPhone,iPod,iTouch,Netware

We have created a flexible, easy-to-use and easy-to-administrator Incident Tracking System. You can use this application as a: Project management issue tracking system; Helpdesk ticketing system; System support tracking system; Etc.All that is required is for you to have MS Access 2000 (or...


Platforms: Windows

Bugzero is a web-based bug tracking, defect tracking, issue tracking, and change management system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. Bugzero can also be used equally well as a helpdesk customer support, trouble...


Platforms: *nix

Obelus is a Free Helpdesk System written in PHP.It uses a standard mailbox to create Trouble Tickets and archives them in a MySQL database. Obelus has been in production use for nearly 3 months.


Platforms: PHP

OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to...


Platforms: *nix

Cerberus Helpdesk is an email response system built to diminish the need for redundant, time-consuming human interaction with your customers. The system is built to allow your support/sales/billing/etc. department to react quickly to inbound customer email inquiries. Cerberus Helpdesk was...


Platforms: *nix

With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track “help requests” and "faults", keep people informed, get...


Platforms: Windows

php Help Agent is a support suite that allows you to offer your visitors assistance.It includes a knowledge base for frequent questions & answers, a trouble ticket system for email support and a live chat feature that allows you to chat live with your visitors.Features of the script package...


Platforms: PHP

THIS MODULE IS NOT READY TO BE USED WITHOUT PATCH, PLEASE READ THIS FIRSTThis module is an add-on to the Support Ticketing system module.In order for this module to work you first have to patch the support module with the patch found in this...


Platforms: PHP

Provides a javascript-based timer for tracking how long users are working on support tickets. Also provides administrative reports.Depends on the Support Ticketing System / Helpdesk module.This module is sponsored by Tag1 Consulting, Inc.


Platforms: PHP

A bug tracking system for software defect tracking, and a general management tool for customer and sales tracking and helpdesk customer support and trouble ticketing (ActiveLog). Bugzero provides an enterprise-grade cost-effective scalable solution to increase team work efficiency. It is easy to...


Platforms: *nix