Support Ticketing

SupportSmith v2 IT Support offers professional and company users the necessary resources to quickly establish secure connections between computers. No ports open are required neither on the Technician's side nor Customer's. Quickly and safely establish remote desktop connections with a... Platforms: Windows

Supportickets is a support tickets system and knowledge management software. It can't be easier to receive trouble tickets from customers. Our support tickets system comes with 3 interfaces, External, Onsite, Integration. There is on administration from where you can reply to tickets, assign... Platforms: Windows, Mac, Linux,Palm,OS

WMP Tag Support Plugin add support for various additional audio files tag formats into Microsoft Media Player v10-11 and Windows Media Center. This plugin allow you to use in Media Player or Media Center popular audio formats like m4a files from your iPod or iTunes, Flac, Ogg, Monkey's Audio... Platforms: Windows

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering... Platforms: Windows, *nix

With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track “help requests” and "faults", keep people informed, get... Platforms: Windows

Sky Blue Support Help Desk Software (SBS) is a flexable and powerful CRM solution that puts you in control of your customer support needs. SBS uses the very latest technologies, to provide you with an efficient and easy to use Customer Relations Management Tool. Platforms: Windows

Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be... Platforms: Windows

Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web... Platforms: Windows, Mac, Linux, Linux Open Source

The Customer Support module include the following functionalities: - Customer/Contact Management: Customer/Contact Detail Info, Phone, E-Mail, Addresses tracking, Relationships between customers and contacts, Interaction History for a given customer/contact, Cases/Service Requests for a... Platforms: Windows, Mac, *nix

APS Live Chat, an easy to use and very powerful live customer support live help software for websites. 15 days free trial. It starts at only US $ 9.95 per month. Chat is secured by 128 bit encryption. 24*7 free live support. No setup fees. Save 50-80% More compared to other chat solutions. No... Platforms: Windows, Mac, Linux

The iTivity solution delivers secure remote access to host servers, workstations and desktop computers. Your remote access connections are protected by a TLS-SSL encrypted tunnel from your desktop to the destination system. Since both your desktop and the destination computer may be located... Platforms: Windows, Unix, Linux, Linux Console, Linux Gnome

LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file & registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their... Platforms: Windows, Mac, Unix, Linux

Focalscope help desk ticketing and live chat software is a web based system which revolutionizes the way small to large businesses communicate and handle support and customer queries. Features such as SLA integration, personal & shared folders, ticket queues, ticket backlogs, instant messaging,... Platforms: Windows

ConsumerSoft is proud to offer My Phone Support - the premium PC tech support service. No matter what your problem, no matter where you are, our team of technical experts are just a click away. As long as you have access to an internet connection (or a phone), our highly trained experts can... Platforms: Windows

A Help Desk software has revolutionized customer service industry. ProProfs Help Desk, the cloud-based help desk ticketing system is powered by collaborative email. When agents operate collaboratively, there is faster ticket resolution. A delightful customer experience is an offshoot of ticket... Platforms: Windows, Mac, *nix, Windows 7, Windows Server, Android, Pocket PC, Handheld, BlackBerry,iPhone,iPod,iTouch,Netware

VenusValley Live Support enables you to chat live with people visiting your website. You can monitor your site visitors, answer questions from potential/existing customers in real-time. Your customers get instant gratification and your sales increase tremendously.It provides sound notification... Platforms: Windows, Mac, *nix

Live PC Support offers you total tech support for literally pennies a day. Our highly trained technology experts are on hand 24/7 to solve literally any computer problem you may have. Here’s how it works: download the app, then click a little button any time you need some help. Within seconds,... Platforms: Windows

This application allows you to support chat by internet for 15 people. The number of users can be configured, as well as the closing time. The administration of the software makes it possible to control the quality of the support exchanges using statistics detailing the activity. International... Platforms: Windows, Mac, *nix, Windows 8, Windows 7, Windows Server, Java,Other

Quickly and easily add real-time customer support and service to your web-site. Allows your pre-sales and support personnel to monitor your site visitors. It allows either party to initiate an online chat session and provides a comprehensive set of features, including: pre-made messages, 100%...

TicketCreator is a unique ticketing software to print tickets for your events, like concerts, theatre performances or sport matches. You can easily create even complex venues, design attractive tickets and print in multiple ways. It furthermore manages reservations and season tickets, prints seat... Platforms: Windows