Support Desk

MyHelpdesk is a PHP/MySQL Helpdesk system appropriate for the Support Desk of small organizations. The system was originally based on the OneOrZero Helpdesk but with a different set of features.

django-knowledge makes it easy to add an integrated support desk, help desk or knowledge base to your Django project with only a few lines of boilerplate code. While we give you a generic design for free, you should just as easily be able to customize the look and feel of the app if you like....

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel...


Platforms: Windows, *nix

Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the...


Platforms: Windows, Other

Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management · Dashboards for real time Tactical Management · Configuration Management ·...


Platforms: Windows

For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem. It is now possible to dramatically reduce this time by having the exact information required emailed directly to you - without...


Platforms: Windows

System Dynamics Corporation announces the launch of a brand new solution for small business; designed to give SMBs the opportunity to use their market leading ERP solutions for little or no investment. SDC's newest solution, DYNAMIC 3i Free Edition gives users access to all the power and...


Platforms: Windows

The Bluetail Ticket Tracker (BTT) is a system for creating, storing and keeping track of tickets. A ticket describes an issue of some sort. It can, for example, be a Trouble Report or a ToDo note. It is available for use (and distribution) under the GNU Public License. The users of BTT are...


Platforms: *nix

Inout Adserver is powerful, feature rich, fully customizable PayPerClick advertising service script from inoutscripts.com. Advertisers can register into adserver and can post their text or banner PayPerClick(PPC) ads. Publishers can generate html code corresponding to their preferred style and...


Platforms: All

Click! Recorder is a new tool designed to create step-by-step helps and manuals. When using Click! Recorder, you will simply need to perform all the operations you want to record. Click! Recorder monitors what you do with your software, and captures all the necessary screen shots automatically....


Platforms: Windows

Most demanding software to Convert Outlook to Lotus Notes is SysTools Outlook to Notes software. It is also available for Freeware Convert PST to NSF tool that shows some items conversion at absolutely FREE of cost. It is the most reliable and cost-effective tool that perfectly migrate Outlook...


Platforms: Windows

Wiccle Web Builder is the most easy-to-use Content Management System platform avaiable. It is a premium application suite for high-end websites with multimedia features, well-rounded eCommerce modules, extended social networking goods, and much more.Engineered from the ground up for maximum...


Platforms: PHP

The Customer Support module include the following functionalities: - Customer/Contact Management: Customer/Contact Detail Info, Phone, E-Mail, Addresses tracking, Relationships between customers and contacts, Interaction History for a given customer/contact, Cases/Service Requests for a...


Platforms: Windows, Mac, *nix

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of...


Platforms: Windows

Sky Blue Support Help Desk Software (SBS) is a flexable and powerful CRM solution that puts you in control of your customer support needs. SBS uses the very latest technologies, to provide you with an efficient and easy to use Customer Relations Management Tool.


Platforms: Windows

Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback....


Platforms: Windows

eBLVD is an easy, fast, and secure cloud-based help desk and remote support system. Support professionals can resolve technical issues online with our easy-to-use trouble ticket system, remote diagnostics, remote screen sharing and remote control solution. Designed for single or multi-agent...


Platforms: Windows

Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback....


Platforms: Windows

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email...


Platforms: Windows

PMOS Help Desk is a PHP/MySQL customer support help desk. It supports unlimited departments, unlimited agents and admin monitoring, autoreplies, surveys, and many other useful features. It is easy to install and configure.


Platforms: Windows, Mac, *nix, PHP, BSD Solaris