Service Desk Advent

Organisations in virtually every industry sector rely on their IT systems to conduct business. The IT department’s ability to resolve technology issues and manage the ever-changing IT infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of call...

HarePoint HelpDesk for SharePoint allows to build a helpdesk system in Microsoft SharePoint 2013, 2010 environment. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product can be easily customized according to the specific needs of the...

Ticker Tape is a simple and cost efficient way to 'broadcast' unobtrusive, yet highly visible, messages to workstations spread over one or more Sites, without impacting the users normal work. It's ideal for Help Desks or Administrators wanting to proactively advise people of new issues or to...


Platforms: Windows, Other

An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set...


Platforms: Windows

An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically...


Platforms: Windows

Issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook and Sharepoint. More importantly, it can automatically...


Platforms: Windows

The Uplinx-Software Remote Phone Control tool for Cisco Unified Communications allows a phone administrator or service desk operator to remotely control a Cisco IP phone within their enterprise to validate or change its configuration. The tool allows direct phone operations to be executed...


Platforms: Windows

PacketTrap MSP provides a cost-effective way for you to offer enterprise-class server, application, and network management to your customers. It is the first solution to extend managed services functionality to the biggest pain for your customers: the traffic and bandwidth challenges on the...


Platforms: Windows

In an ideal world a helpdesk would take care of most Active Directory related problems before they'd escalate up an expensive support chain. Unfortunately, we don't live in an ideal world, and the one thing that's keeping most helpdesks from solving relatively simple tasks, is the extensive...


Platforms: Windows

Hardware Inspector Client/Server is an advanced tool for computer hardware and software management. Single database for all branch offices can be accessed via the Internet. It doesn't require servers like MS SQL or MySQL. The program is known for high data safety and efficiency. Access to the...


Platforms: Windows

AggreGate Network Manager is an enterprise-grade network management and monitoring platform. It tightly integrates with other systems, such as service desk, CRM, building automation, and SCADA. The system has common scalable architecture based on the core of AggreGate Device Management...


Platforms: *nix, Java

Our largest site is 400+ Agents logging 5000+ Requests / month supporting !9,000 End Users at a global Bank. From running a small Help Desk to managing Enterprise Infrastructure, .Biz is the scalable, reliable, customizable, full featured solution for you, Successfully competes with...


Platforms: Windows

is a multi-user international clock program. It displays as many clocks as you like with different time zones, different clock styles and different window styles all on one screen. It can be used as a time calculator or a screen saver as well. Clockmate is right for you if you need to know the...


Platforms: Windows

HarePoint Knowledge Base is a ready-made solution that provides a full-functionally knowledge management system in your SharePoint environment. The product is compatible with Microsoft SharePoint 2010 and 2013. The most outstanding advantage of the product is that it is easily deployed and...


Platforms: Windows

Useful software for teams that have problems with resource bottle-necks, parallel projects, critical dead lines The Plandora project was born to be a tool to help the software development process, since the customer requirement until the task conclusion, and consequently gather the "history" of...


Platforms: Mac

Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use. Core elements are: E Fast, easy call logging, easy call tracking, with the full history of all actions taken. E Easily assign logs to technicians E Logs are automatically set to a required...


Platforms: Windows

versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has...


Platforms: Windows

Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your...


Platforms: OS/2, Windows, Mac, *nix, Palm OS, Windows CE, Pocket PC, DOS, AS/400,Palm OS 6.0,RIM,Symbian,Handheld/Mobile Other,OpenVMS,Netware,BEOS,Java

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface...


Platforms: Windows

The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface...


Platforms: Mac