Outbound Call Center Agent

Focalscope help desk ticketing and live chat software is a web based system which revolutionizes the way small to large businesses communicate and handle support and customer queries. Features such as SLA integration, personal & shared folders, ticket queues, ticket backlogs, instant messaging,...

SatGuide introduces SatTracx services that will locate your loved ones, your field force, your assets and will be able to give you your coordinates if you are ever lost! You can ensure that you can only be located by people that you approve. You can use our call center to know your location or...

is a next-generation telephony engine; while currently focused on Voice over Internet Protocol (VoIP) and PSTN, its power lies in its ability to be easily extended. Voice, video, data and instant messenging can all be unified under Yate's flexible routing engine, maximizing communications...


Platforms: *nix

Highly Efficient and Reliable Pan European 112 eCall Inband Router / 3GPP IVS PSAP Inband Modem Server for Small/Medium/Large scale organizations and telematics call centers. Runs on Linux Centos/Redhat. Support virtualization. supports VOIP SIP E1 T1 and ISDN trunks. Decodes (MSD minimum set of...


Platforms: *nix

Quickly and easily add real-time customer support and service to your web-site. Allows your pre-sales and support personnel to monitor your site visitors. It allows either party to initiate an online chat session and provides a comprehensive set of features, including: pre-made messages, 100%...

The Query Tool is a powerful data mining application that allows you to perform data analysis upon any OLEDB datasource. You can perform a range of flexible data mining functions upon your data, produce Charts, Summaries and X-Tab reports as well as export your data to a number of different...


Platforms: Windows

WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed.You may also use it to display information in an external...


Platforms: Windows

Customer Database Pro (CDB) is a complete multi-user customer database and helpdesk solution. CDB keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You can also log issues encountered by your customers and their...


Platforms: Windows

Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at...


Platforms: Windows

Terrasoft CRM is developed specially for mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries. Terrasoft CRM is easy-to-use and and easy-to-implement. It contains all the ultimate CRM functions for...


Platforms: Windows

LiveChat is an online chat software solution in SaaS model. It helps both visitors and owners of the ecommerce website. With chat button placed on the website, visitors receive simple & quick access to live chat with customer service representatives or sales support without installing any...


Platforms: Windows, Mac, Android,iPhone,iPod

DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and...


Platforms: *nix, Linux

Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives...


Platforms: Windows

CTI application 3-d party for PBX Panasonic KX-TD, KX-TDA, which allows to distribute incoming calls on Caller ID number, to conduct statistic of incoming, outgoing calls and to pass information about calls to software of foreign manufacturers. Also this software is intended for organizations of...


Platforms: Windows

Wireless Dev Studio is an ActiveX DLL that allows you to fully handle GSM, GPRS, HSCSD and UMTS modem. Easily integrable into any application written in whichever language that supports ActiveX technology (Visual Basic, Visual C++, .NET, Borland Delphi, Power Builder, etc..), Wireless Dev Studio...


Platforms: Windows

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel...


Platforms: Windows, *nix

Asterisk Manager Suite (AMS) is a collection of software; an abstraction library called Asterisk Manager Interface (AMI), a proxy daemon called Asterisk Manager Proxy (AMP), and a gui client interface called Asterisk Manager Administrator (AMA). The intention of the software is to make...


Platforms: *nix

Novell® Linux Desktop 9, powered by SUSE LINUX, provides a leading end-user productivity environment designed specifically to empower businesses to leverage Linux and open source with confidence. It can be deployed as a general-purpose desktop platform or tailored for use in information...


Platforms: *nix

osCommRes allows service based businesses sell services online. It allows you to sell a product and a service in a single transaction. It can automate e-marketing and SMS-marketing and empower your call center. It is powerful, efficient, and easy to use. You can place customers into wait lists...


Platforms: *nix

Ace Operator offers a simple and inexpensive way to connect online customers with live operators who can answer questions about products and provide sales support, technical support and training. Ace Operator project is a customer contact solution for online businesses. Online businesses can...


Platforms: *nix