Outbound Call Center Agent
Easy-to-use Contact Manager that helps you to organize your personal call center to work in "hot" mode (while speaking) and keep track of your contacts with CRM data warehouse. The unique database structure let to input into the database any (!) number of the description fields. Also the...
Platforms: Windows
License: Shareware | Cost: $20.00 USD | Size: 1.13 MB | Download (92): iReferent Download |
Dictation Buddy is a Windows based program that records your voice from a microphone or telephone connection and saves the recording as a compressed sound file that you can play, edit, send, or publish.Dictation Buddy can be used to transcribe a recording or to record phone conversations from a...
Platforms: Windows
License: Shareware | Cost: $32.95 USD | Size: 808.96 KB | Download (479): Dictation Buddy Download |
asterCRM is a web-based open source call center software for asterisk, and it has some simple CRM features.First, a python deamon called ProxyMan.py will listen on manager port of asterisk, and save all asterisk events to a database, at the same time, the user client (browser) analysis the data,...
Platforms: PHP
License: Freeware | Size: 473.77 MB | Download (44): asterCRM for Scripts Download |
Simple Help Desk is a php based free help desk call center system for your web site or internal web page. End users can create a account and submit new trouble tickets, and also view their past trouble tickets.Administrators resolve trouble tickets, special administrators can be assigned to only...
Platforms: PHP
License: Freeware | Size: 102.4 KB | Download (43): Simple Help Desk Software - A Free PHP Web App Download |
This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIDIAL inbound/outbound call center application. The suite is scalable across multiple Asterisk servers.
Platforms: Windows, Mac, Linux
License: Freeware | Size: 16.01 MB | Download (61): Asterisk GUI client Download |
Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause.
Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in...
Platforms: Windows
License: Shareware | Cost: $35.00 USD | Size: 1.77 MB | Download (191): Voice Call Download |
LIVECHAT Contact Center is a online customer support application. LIVECHAT Contact Center enables fast and intuitive contact between customer, who visits company web site, and its employee. It also allows receiving information about customers activities what ensures invaluable knowledge source in...
Platforms: Windows
License: Commercial | Cost: $33.00 USD | Size: 6.69 MB | Download (131): LIVECHAT Contact Center Download |
Calling-Us Professional is the unified messaging solution for highest claims. ISDN hardware must support CAPI. Here is a list of some features: Answering equipment, message request, Voice-to-eMail, PC-Telephone, Call forwarding, Callback, Callthrough, Serial-voice-messages, Serial fax, Fax...
Platforms: Windows
License: Shareware | Cost: $349.00 USD | Size: 19.86 MB | Download (447): Calling-Us Professional ISDN-Suite Download |
The DIACORDER USB series is a full featured analogue line call recorder that supports passive call recording on ground start and loop start analog networks. A combination of very carefully hardware design with a elegant and reliable piece of software makes it ideal for small scale call recording....
Platforms: Windows
License: Demo | Cost: $0.00 USD | Size: 3.73 MB | Download (118): Diacorder Download |
Professional Multi-Channel Audio and Telephone Recorder Software
* Telephone line recording (call recording)
* Remote audio monitoring
* Radio communication recording
* Other specialized voice recording applications
VRS is a professional digital audio recording application for Windows or...
Platforms: Linux
License: Shareware | Cost: $29.50 USD | Size: 819 KB | Download (49): VRS Recording System for Linux Download |
Modern business is heavily relied on automatic telephony solutions. Managing customers' calls and providing support using voice lines is one of the most important tasks every business has to accomplish. The technology today offers various solutions, however most of them are very complicated,...
Platforms: Windows
License: Shareware | Cost: $150.00 USD | Size: 478 KB | Download (242): AutoSecretary Download |
What can be done with VTapi ActiveX Control: Detect Caller ID on incoming calls, Make and answer telephone calls, Detect DTMF key press tones, Generate DTMF tones, Execute any commands on modem, Build computer telephony integration systems (CTI), Interactive voice response systems (IVR), Voice...
Platforms: Windows
License: Shareware | Cost: $139.00 USD | Size: 286 KB | Download (280): VTapi ActiveX Download |
Ecommerce shopping cart software and content management for UNIX, Windows, and OS X servers; Management tools for eBay, Amazon.com, and Yahoo! seamlessly integrated for true online business marketing and sales. 100% Customizable template driven front-end plus powerful online management tools and...
Platforms: Windows, Mac, *nix
License: Shareware | Cost: $69.99 USD | Size: 4.95 MB | Download (113): MAS Heavy Metal E-Commerce Platform Download |
KM Vision Lite with Microsoft Outlook is a comprehensive Proactive Campaign Management tool that empowers you to manage your Campaigns and Contacts in a smart, efficient mode leading to gain and retain customers. The package saves valuable time and resources for Small and Medium businesses with...
Platforms: Windows
License: Shareware | Cost: $299.00 USD | Size: 23.62 MB | Download (97): KMVision Lite Download |
A completely NEW approach to live chat! Using an instant messenger interface allows you to take back your desktop while still being able to provide live chat support to your customers! Not only that, but you also can get statisitcs about your site, your operators, and your sales. All this, and...
Platforms: Windows
License: Freeware | Size: 6.36 MB | Download (238): ChatStat Customer Interaction System Download |
4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Service Providers, businesses of all sizes, call centers and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a...
Platforms: *nix
License: Freeware | Size: 3 KB | Download (126): 4PSA VoipNow Express Download |
The Mizu browser Webphone (WebSIPPhone) is a lightweight standard based VoIP web phone software that can be run from the browsers, embeddable in your website. Based on the industry standard SIP protocol, it is compatible with all VOIP devices and services. It can call any other SIP soft phone...
Platforms: Windows, Mac, *nix, Windows 7, Windows Server, OpenVMS, Handheld, Other,Java
License: Demo | Cost: $500.00 USD | Size: 3.22 MB | Download (197): Mizu Webphone Download |
AMIgo is a suite of .NET Components and User Controls that offers a high level access to the Asterisk Manager Interface (AMI).
AMIgo offers a high level access to the AMI and allows to remotely monitor, control and setup any Asterisk® open source PBX software system, version 1.2 and up (1.4...
Platforms: Windows, Other
License: Demo | Cost: $100.00 USD | Size: 2.86 MB | Download (120): AMIgo Download |
Who Calls uses your modem to detect the CallerID of a calling party. Caller ID (caller identification or CID, and more properly calling number identification CNID, also known as CLID=calling line identity or CLIP=calling line identification presentation) is a telephone service that transmits the...
Platforms: Windows
License: Freeware | Download (57): Who Calls Download |
The Voice2Phone Auto Dialer Operator, also known as a Predictive Dialer, is used by motivated businesses of all types to better manage outgoing calls intended to contact customers, collect on delinquent accounts, or generate revenue through direct sales calls. Instead of investing in expensive...
Platforms: Windows
License: Shareware | Cost: $449.00 USD | Size: 1.69 MB | Download (58): Auto Dialer Operator Predictive Dialer Download |