Otrs

OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to... Platforms: *nix

eXcentia's OpenSource OTRS package for external database connection from the agent interface. It adds SQL Box functionality in order to query external datasources. Platforms: Windows, Mac, Linux

OTRS - Manager is an easy to use reporting framework for OTRS - Open source Ticket Request System. For different agent-groups, queues and periods you can predefine statistics and display them as table or graphical chart or print them as report.Features of OTRS - Manager:- data processing... Platforms: PHP

BugCam is the easiest way to add bug videos to your bug reports! It integrates directly with your favorite bug tracking tools, including Fogbugz, JIRA, Trac, Mantis, Bugzilla, Gemini, and Redmine. Saves time for testers and developers. A Bug Video is a recording of your computer screen that you... Platforms: Windows