Knowledge Base System Tools

GeneralKB is an innovative Knowledge Management software allowing an easy and effective management of all types of knowledge bases. With its intuitive user interface, it is easy to create, capture, and store in one location all types of documents and files and have fast retrieval when required....

MailManager helps teams deal with large volumes of email by allocating mail to the right person, providing tools to help answer it (prioritisation, reply templates, and a knowledge base), and allowing managers to set service levels for different types of mail and report on performance against...

Sciret project is an advanced knowledge based system. In the further development, Sciret will be extended to a full helpdesk system which will also include a trouble ticket system, document management, bookmark management and more. Whats New in 1.1.0 Stable Release: - Many new interesting...


Platforms: *nix

f2w helpdesk its a helpdesk support system based on requests (some people call them tickets), with a simple web interface. Requests can be classified into categories and assigned a priority. Categories are associated with specific well-defined problem areas, and f2w helpdesk provides a way to...


Platforms: *nix

Spiceworks is free network management software and help desk software designed for networks with up to 1,000 devices. It combines in-app purchashing, RFQ (request for quote), help desk software, an IT knowledge base, network inventory, network monitoring, IT reporting, network configuration...


Platforms: Windows, Android,iPhone,iPod,iTouch,Other

SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge...


Platforms: Windows

Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours youapos;re working for different departments, what types of problems you spend...


Platforms: Windows

Kideia aims to provide tools and a knowledge-base for software engineers to measure and increase the quality of software on source code level.


Platforms: Windows, Mac, Linux

KML is a knowledge base with support of logical modeling. Advanced model is used to represent knowledge as a set of statements similar to natural language sentences. This project hosts a set of model storage library and server (vrb-ols) and clients.


Platforms: Windows, Mac, Linux

Kwok Information Server is an open source IT management system, providing IT asset tracking (hardware inventory and software license), issue tracking (helpdesk), service contract management, vendor contact management, and knowledge base.


Platforms: Windows, Mac, Linux

A neuroscientific knowledge management system for the published literature


Platforms: Windows, Mac, BSD, Solaris, Linux

HelpDesk is an enterprise Self-Service software that makes it easy for your customers to share information and knowledge with support stuff.Adding and solving requests, sharing and finding knowledge has never been easier.These benefits come with all the additional features needed to make it a...


Platforms: PHP

Take control of your notes. Personal Knowbase is the note organizer software that makes it easy to manage the large amount of information that crosses your desk every day. This freeform notes manager uses a natural way to retrieve notes, using keywords to filter your knowledge base for related...


Platforms: Windows

Main features of FolderViewer Dual Panel Filemanager with many extended features An Advanced Copy Tool using properties - i.e. Artist, Album, Title, ISO, F-Stop, Country, City, Street etc. - of the file to create the target Folders Advanced Rename Tool, using file properties like: Artist, Album,...


Platforms: Windows, Windows 8, Windows 7, Windows Server

Highly flexible knowledge organizer and collaboration tool for the smallest project to the largest enterprise. Organize yourideas, thoughts, questions, key information and related data in a simple, fast and efficient way during your daily work. Use it for projects, meetings, customer management,...


Platforms: Windows

Dr.Explain is a help authoring software to create help files, documentation and on-line manuals in CHM, PDF, DOC & HTML formats. Uniquely Dr.Explain captures application screens or web pages and documents them automatically. Dr.Explain is based on a unique interface analysis and screen...

SnippetCenter is the Portal to Your Knowledge! The information manager archives and governs text documents, files, code snippets, internet addresses, comments and notes. Store your data in your custom tree structure. Comment the single information pieces in special fields to find and understand...


Platforms: Windows

CodeThatXPBar is a JavaScript navigation control that provides with the same look and feel and functionality as the special control bar which can be found in Windows Explorer, Control panel and other system tools of the WindowsXP. CodeThatXPBar is an advanced cross-browser state-of-art JavaScript...


Platforms: Windows, *nix

Knowledge Base management software for Windows users. Intuitive and powerful database management features allow you to record, organize, and manage frequently asked questions, technical issues, product specifications, or any other general information. Organizer's intuitive interface and...


Platforms: Windows

LiveHelpNow Help Desk plugin/widget once installed will provide your business with must-have help desk functions: 1. Live Chat System 2. Trouble Ticket System 3. Knowledge Base SystemLiveHelpNow is reliable, trusted, responsive and award winning Help Desk Software. It will greatly benefit any...


Platforms: PHP