Knowledge Base Script
Dr.Explain is a help authoring software to create help files, documentation and on-line manuals in CHM, PDF, DOC & HTML formats.
Uniquely Dr.Explain captures application screens or web pages and documents them automatically.
Dr.Explain is based on a unique interface analysis and screen...
License: Free to try | Cost: $190.00 USD | Size: 206 B | Download (285): Dr.Explain Download |
AutoFAQ - knowledge base solution for everyone!
- Reduce your support time.
- Provide instant answers to your customers questions, 24/7.
- Simple to use, yet powerful enough to slash your support time.
- Innovative powerful trainable search technology.
- Clever trainable answering machine....
Platforms: Windows
License: Freeware | Size: 600 KB | Download (651): AutoFAQ Addin Download |
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plushas a ITIL ready version which gives you the ability to improve...
Platforms: Windows, *nix
License: Freeware | Size: 36.13 MB | Download (1093): Adventnet ManageEngine ServiceDesk Plus Download |
A To-Do List Manager / Task Manager with unlimited hierarchical subtasks, a knowledge base, a journal, scheduled tasks, full text search, and much more! It's so easy to learn and so flexible you can use it for managing anything from a simple to-do list to a large project plan.With an...
Platforms: Windows
License: Shareware | Cost: $29.95 USD | Size: 1007 KB | Download (551): Priorganizer Download |
In a single search, you can combine the knowledge base of several Internet search engines pinpointing the exact information you need with WebSeeker. Whether you're looking for travel information, sport scores, news, books, scrapbooking items, music, home improvement tips, cars, clip art,...
Platforms: Windows
License: Shareware | Cost: $29.95 USD | Size: 3.4 MB | Download (95): WebSeeker Download |
Canaware NetNotes, also known as Web page saver, Web page captor, and Web page organizer, is a handy tool which offers you the ability to capture, save and organize your favorite web pages into your own knowledge base. You can capture a complete web page or the portion you like such as images,...
Platforms: Windows
License: Shareware | Cost: $15.00 USD | Size: 1.96 KB | Download (96): Canaware NetNotes Download |
KBase for Outlook is a knowledge base that runs completely in an Exchange Public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS...
Platforms: Windows
License: Shareware | Cost: $119.00 USD | Size: 8.75 KB | Download (101): KBase for Outlook Download |
AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel...
Platforms: Windows, *nix
License: Demo | Cost: $99.00 USD | Size: 2.77 MB | Download (216): SupportPortal Download |
MailManager helps teams deal with large volumes of email by allocating mail to the right person, providing tools to help answer it (prioritisation, reply templates, and a knowledge base), and allowing managers to set service levels for different types of mail and report on performance against...
Platforms: *nix
License: Freeware | Size: 276.48 KB | Download (91): MailManager 2.1 Download |
f2w helpdesk its a helpdesk support system based on requests (some people call them tickets), with a simple web interface. Requests can be classified into categories and assigned a priority. Categories are associated with specific well-defined problem areas, and f2w helpdesk provides a way to...
Platforms: *nix
License: Freeware | Size: 102.4 KB | Download (113): f2w helpdesk Download |
Prot+eg+e is an ontology editor and a knowledge-base editor.Prot+eg+e is also an open-source, Java tool that provides an extensible architecture for the creation of customized knowledge-based applications.
Platforms: Mac
License: Freeware | Size: 23.4 MB | Download (314): Protege Download |
Knowledge Base management software for Windows users. Intuitive and powerful database management features allow you to record, organize, and manage frequently asked questions, technical issues, product specifications, or any other general information. Organizer's intuitive interface and...
Platforms: Windows
License: Shareware | Cost: $75.00 USD | Size: 6.84 MB | Download (641): KnowledgeBase Deluxe Download |
Spiceworks is free network management software and help desk software designed for networks with up to 1,000 devices. It combines in-app purchashing, RFQ (request for quote), help desk software, an IT knowledge base, network inventory, network monitoring, IT reporting, network configuration...
Platforms: Windows, Android,iPhone,iPod,iTouch,Other
License: Freeware | Size: 44.77 MB | Download (147): Spiceworks Free IT Management Software Download |
Knowledge Base management software for Windows users. Intuitive and powerful database management features allow you to record, organize, and manage frequently asked questions, technical issues, product specifications, or any other general information.
Organizer's intuitive interface and...
Platforms: Windows
License: Freeware | Download (60): KB Organizer Deluxe Download |
SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge...
Platforms: Windows
License: Freeware | Size: 166 MB | Download (53): SmarterTrack Download |
Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours youapos;re working for different departments, what types of problems you spend...
Platforms: Windows
License: Freeware | Size: 18.04 MB | Download (55): Mouse Tracks 2007 Download |
LessonsLearnedServer is a powerful multi-user knowledge-base software that streamlines the collection and sharing of valuable knowledge within an organization.
Benefits:
1. Encourages building a knowledge sharing community:
LessonsLearnedServer stimulates creating a community of knowledge...
Platforms: Linux
License: Shareware | Cost: $360.00 USD | Size: 32.71 MB | Download (46): Lessons Learned Server for Linux Download |
Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with
Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and...
Platforms: Windows
License: Freeware | Size: 256.4 MB | Download (73): Web Help Desk Download |
Omnistar Kbase software provides you with all the tools to help you reduce your customer support by about 70%. Our software will allow you to create a vibrant, searchable knowledgebase of information that can become a storehouse of useful information for your customers and an help take your...
Platforms: Windows, Mac, Handheld/Mobile Other, Java, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, MS-DOS, Netware, OpenVMS, Palm, Pocket PC, Symbian, Unix, Other
License: Commercial | Cost: $257.00 USD | Size: 4 KB | Download (51): Omnistar Knowledgebase Software Download |
A Prolog expert system supporting querying and extending the knowledge base from a command-line interface using a format oriented on natural language, with the aim of being maintainable by the domain expert (i.e. without requiring programming skills).
Platforms: Windows, Mac, Linux
License: Freeware | Size: 14.99 KB | Download (116): A Prolog Expert System Download |