Itil Service Level Management

i-doit is a web based IT documentation and CMDB. i-doit documents IT-systems and their changes, defines emergency plans, displays vital information and helps to ensure a stable and efficient IT operation: The technical documentation: This means that all information can be organised (details...

Web Help Desk Free offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, iPhone web-app, customer...

ITU-T Recommendation P.505One-view visualization diagrams of speech quality measurement results SummaryNowadays, the numerous complex parameters that determine the speech quality of telecommunication equipment as well as the end-to-end speech quality can be interpreted by technical experts only....


Platforms: Matlab

A multi-OS (**NIX, NT, 32 bit Win) console/service/daemon dynamic DNS client. Supports many update services. Adds Windows RAS trapping; service install, management; unicode & language strings; audible alerts.


Platforms: Mac

Cerberus Helpdesk is an email response system built to diminish the need for redundant, time-consuming human interaction with your customers. The system is built to allow your support/sales/billing/etc. department to react quickly to inbound customer email inquiries. Cerberus Helpdesk was...


Platforms: *nix

VisualPulse is a Web-based monitoring tool designed for easy reporting of Internet service availability. VisualPulse enables monitoring of specific websites, servers, and network nodes anywhere over the Internet, corporate Intranet or Extranet, visually providing real-time and historical reports...


Platforms: Windows, *nix

Excellent development tool for Airborne Express custom shipping solutions. Create Airborne certified shipping labels to any US domestic destination and print them on your own printer. ActiveX Control for easy integration into your intranet or desktop systems. It will work in any Windows...


Platforms: Windows

Trap Console is an SNMP trap management application which allows users to visualize SNMP traps in a human-readable form. User can receive pre-assigned notifications, launch 3rd party applications in response to specific SNMP traps, forward, discard and generate SNMP traps, all that from within a...


Platforms: Windows

iCRM Enterprise " is a multi user license, includes customer management, contacts management, Transaction/Project (e.g. sales, customer service, etc.) Management, sales and service process, forecasting, leads mgmt, literature mgmt, user definable additional screens, productivity tools,...


Platforms: Windows, *nix

JSCAPE Secure FTP Server is a platform independent managed file transfer server that supports FTP, secure FTP (FTP over SSL), HTTP and HTTPS protocols. JSCAPE Secure FTP Server greatly simplifies the process of securely exchanging data with trading partners and automation of file transfer...


Platforms: Windows, Java

AnswerWIN is a Software Tool for Planning and Optimization of Call Center staffing requirements. You can use AnswerWIN to forecast service sevel, lost calls, average spped of answer, agent occupation, and to determine an optimal number of agents by finding the optimal balance between lost calls...


Platforms: Windows

123 Live Help is a web-based live support software, which offers both professional hosting service & live chat software, and also free installation & integration service for both solutions. It enables the e-business websites to offer online instant help to visitors, and turn potential customers...


Platforms: Windows, Other

ServersCheck Standard Edition is a tool for monitoring, reporting and alerting on network and systems availability. The standard version can be used for free with up to 5 devices, which is adequate for personal use. It can monitor any TCP Port (HTTP, HTTPS, FTP, NNTP, POP3, SMTP, VNC, DNS, etc.),...


Platforms: Windows

Safe n Sec CorporateNew generation of corporate security systems providing computer networks protection from all type of malware, intrusions and insiders. The solution protects from inside attacks based on mass malicious code usage, specially developed software and intrusion methods. Safe n Sec...


Platforms: Windows

Licas is a Java based application designed to provide a lightweight (Internet-based) communication for autonomic services. It is a software package that allows a user to build distributed service-based networks that can also self-organise/self-optimise. Functionality is provided to allow for...


Platforms: Windows

Sedna is built as an accessible and native XML database that is able to provide a full range of core database services. Sedna offers persistent storage, ACID transactions, security, indices, hot backup. Flexible XML processing facilities include W3C XQuery implementation, tight integration of...


Platforms: Windows, 2008R2

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer...


Platforms: Windows

Management-Ware Contact List Builder: The Yellow pages grabber software, an easy to use contact extractor software. Stop buying expensive contacts list! Use Management-Ware Contact List Builder to build you own contact list / prospect list. The Internet has many sources of free leads that you can...


Platforms: Windows

Cheap Domain Names provides perfect domain registration facilities along with inexpensive webhosting services in simplest way. DRPUDomains.com offers excellent plans by which users can host their websites and send unlimited emails without any extra cost. Company offers global domain extension for...


Platforms: Windows

No expiration, no ads, just free. The free help desk software edition of Web Help Desk Software for Linux server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service...


Platforms: Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source