Helpdesk

Helpmeict, a tailored web-based ICT helpdesk system, with in-built knowledge base capabilities, CMDB functionality and statistical reporting. Fully configurable through the web interface.

Helpdesk Solutions is to develop a web-based helpdesk system incorporating PHP and MySQL.Features of Helpdesk Solutions:- FAQ knowledge base,- Idiots Guide,- Hints n Tips,- XML integration,- address book,- WAP functions and is being developed for an actual company and pos university.

HelpDesk is an enterprise Self-Service software that makes it easy for your customers to share information and knowledge with support stuff.Adding and solving requests, sharing and finding knowledge has never been easier.These benefits come with all the additional features needed to make it a...


Platforms: PHP

ViArt HelpDesk is a software solution devoted to make relationships with your customers as smooth as possible.It enables end-users to submit support tickets via an online form or through email; at the same time, reps given by your staff via the system are sent as emails as well...


Platforms: PHP

Obelus is a Free Helpdesk System written in PHP.It uses a standard mailbox to create Trouble Tickets and archives them in a MySQL database. Obelus has been in production use for nearly 3 months.


Platforms: PHP

Cerberus Helpdesk is an email response system built to diminish the need for redundant, time-consuming human interaction with your customers. The system is built to allow your support/sales/billing/etc. department to react quickly to inbound customer email inquiries. Cerberus Helpdesk was...


Platforms: *nix

django-helpdesk was formerly known as Jutda Helpdesk, named after the company who originally created it. As of January 2011 the name has been changed to reflect what it really is: a Django-powered ticket tracker with contributors reaching far beyond Jutda.


Platforms: *nix

Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web...


Platforms: Windows

Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to...


Platforms: Windows

EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.Multiple support staff may share access to a common database hosted on a network resource or simply use the database on a local drive. A fully working...


Platforms: Windows

HelpDesk VNC gives you instant remote connectivity to any Windows based system in seconds. The remote installer automatically installs, configures, launches and connects the remote computer to the support computer even if it is behind a firewall. Help Desk VNC V2 has been completely redesigned...


Platforms: Windows

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are...


Platforms: Windows

Whether you are looking for a helpdesk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Helpdesk will ensure you deliver professional levels or service through timely management and high levels of feedback....


Platforms: Windows

Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and...


Platforms: Windows

Test Microsoft's Outlook as great helpdesk for customer queries directed at Fashion- + cloth-companies. The Plugin helps you with administration of the Fashion-text modules for the helpdesk. You'll get a predefined organisational structure with the typical subjects that happen in customer queries...


Platforms: Windows

Test Oulook as Helpdesk for customer mails to Secretariat. You'll receive a specified structure with the usual questions that occur in customer mails Secretariat, together with suggestions for boilerplates that often can be sorted into these helpdesk areas. All templates for the boilerplates...


Platforms: Windows

Try Microsoft Outlook as great helpdesk for customer queries to Online and also Internet shops. One receives a preset folder structure with the typical subjects which occur in customer queries Online and also Internet shops, accompanied by tips for text modules that often can be put into these...


Platforms: Windows

HelpDesk OSP connects Outlook and SharePoint or Office Live and takes advantage of the best of the Microsoft products. This help desk application from kalmstrom.com Business Solutions can be used for many kinds of issue tracking and user support. The software is partly web based, but note that...


Platforms: Windows

Use MS-Outlook as Helpdesk solution for customer mails to Hotel and also B-and-B. You'll get a preset folder structure with the most common headlines which turn up in customer mails Hotel and also B-and-B, together with starting points for text modules that often can be put into this segments....


Platforms: Windows

Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact...


Platforms: Windows