Helpdesk

ManageEngine ADManager Plus is a wholesome yet simple-to-use, web-based Active Directory management solution that eases the day-to-day AD management tasks. The intuitive interface of the product gets rid of the monotony in using native AD tools. The products facilitates bulk-creation of AD...

Whether you are looking for a helpdesk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Helpdesk will ensure you deliver professional levels or service through timely management and high levels of feedback....

MetaLAN is a systems management, remote computing, software audit / software license tracking and hardware inventory tool. MetaLAN can dramatically increase the productivity of the Network Admin and Helpdesk staff. Remote control, monitor, plan hardware and software upgrades using the...


Platforms: Windows

Axence nVision is an advanced solution for a comprehensive network management. The program provides network and user activity monitoring, software and hardware inventory, data leakage protection, remote control, and a wide range of reports, alerts and corrective actions - all with a user-friendly...


Platforms: Windows, Windows 8, Windows 7, Windows Server

ManageEngine ADSelfService Plus is a secure, web-based end-user self-service password-reset solution. It helps domain users reset passwords and change existing passwords complying to policy requirements, unlock accounts and update personal information in the Active Directory. This helps jettison...


Platforms: Windows

ManageEngine FacilitiesDesk is a web based Maintenance and Facilities Management Software with asset management capabilities. The facilities management software offers you an integrated package for managing your facilities, from maintenance to space, property and move management to resources...


Platforms: Windows, *nix

Web Based Collaborative Intranet and Extranet Busineess Portal for Sharing Information and Files and Secure Communication. IBN includes a wide range of powerful project management collaborative tools: manage projects, upload files, follow the discussions, share a common calendar, and collaborate...


Platforms: Windows

With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track “help requests” and "faults", keep people informed, get...


Platforms: Windows

Omnistar Live is a dynamic helpdesk ticket software solution that combines ticket tracking, chat support and knowledgebase management into one centralized user friendly interface. The software includes many value added features to help improve your customer support efforts as follows: * Minimize...


Platforms: Windows, Mac, Handheld/Mobile Other, Java, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, MS-DOS, Netware, OpenVMS, Palm, Pocket PC, Symbian, Unix, Other

EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.Multiple support staff may share access to a common database hosted on a network resource or simply use the database on a local drive. A fully working...


Platforms: Windows

CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking,...


Platforms: Windows

Quest Reporter enables administrators, security officers and helpdesk staff to collect the data they need, whether for configuration change auditing, a security assessment of their Windows infrastructure or for Active Directory pre- and post-migration analysis. Reporter ensures adherence to sound...


Platforms: Windows

Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to...


Platforms: Windows

Collaborate on helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in a database - Access, SQL...


Platforms: Windows

versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been...


Platforms: Windows

ieSupportManager is a fully featured helpdesk software utility with a web access module included. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency with a generous suite of reports. User-defined fields...


Platforms: Windows

Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact...


Platforms: Windows

LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file & registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their...


Platforms: Windows, Mac, Unix, Linux

In an ideal world a helpdesk would take care of most Active Directory related problems before they'd escalate up an expensive support chain. Unfortunately, we don't live in an ideal world, and the one thing that's keeping most helpdesks from solving relatively simple tasks, is the extensive...


Platforms: Windows

Organisations in virtually every industry sector rely on their IT systems to conduct business. The IT department’s ability to resolve technology issues and manage the ever-changing IT infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of call...


Platforms: Windows