Help Desk Ticketing System

Atodus - Customer and Vendor is a complete, multi-user, customer database, and help-desk solution. Atodus - Customer and Vendor keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You also can log issues encountered...

The project is a web based software made with PHP and MySQL to support a Help desk and a knowledge data base. It is posible to add new customers, modify customers, add new jobs/requests, modify jobs, make reports based in dates etc.

Tickets can be submitted via the web interface or e-mail.It uses patTemplate for the template engine.


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

The core of any Help Desk system is ticket management. The VI Service Desk allows you to put in place powerful routing/assignment, notification and escalation rules to effectively manage your daily service operation. Features: -Fully Web and Notes Client enabled -End User Self Help...


Platforms: OS/2, Windows, Mac, *nix, Palm OS, Pocket PC, AS/400,Palm OS 6.0,RIM

The WebAmoeba Ticket System is a help desk ticket support system component for Mambo and Joomla.Feature list - User Management - User Groups - User Agreement - Rites Manager - Ticket Categories - Ticket/User Assignement - CSS Editor - Database Maintenance - Highlight new and altered...


Platforms: Windows, PHP, BSD

Abuse Desk Management Software, Abuse Queue Management Software. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action. AbusePipe is the ONLY system that deals with abuse...


Platforms: Windows, Unix, Other

Comprehensive network inventory and computer auditing software for help desks and IT departments. No client installation required to audit targeted computers with the Remote module. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to...


Platforms: Windows

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields,...


Platforms: Windows

TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a web-based system for handling various types of requests. Requests can be: * Service...


Platforms: Windows

iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent...


Platforms: iOS

One of the best ways to empower your business is through great help desk software. Introducing the DataTrack System, a powerful, web-enabled service and support management system designed for help desks, call centers, software development teams and IT departments. Comprised of the DataTrack...


Platforms: Windows

Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to handle customer support...


Platforms: Windows, Unix, Linux

Quicklogs is an easy to use trouble ticket management system. Built on PHP and MySQL, Quicklogs is designed to be accessible across multiple platforms and multiple web browsers.Quicklogs strives to be as easy to use as email. Quicklogs keeping it simple!


Platforms: PHP

Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. The trouble call section can help organize your help desk by tracking computers out for repair,...


Platforms: Windows

Automatic PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues. New to...


Platforms: Windows

The Intranet Help Desk of the Future! A leading new generation of enterprise software applications built from the ground up on Internet architecture, and for such applications, available for the first time ever on a 'try before you buy' basis. Delivers comprehensive Help Desk, Knowledge Base,...


Platforms: Windows, *nix

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering...


Platforms: Windows, *nix

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plushas a ITIL ready version which gives you the ability to improve...


Platforms: Windows, *nix

Features and Most Powerful & Useful Internet & Network Tools Contains over 32 often used or must have applications for Network Admin, System Admin, Network Engineer, Help Desk, Technical Support, Software Engineer, and etc..: Anytime Anywhere ( Similar to PC Anywhere), PC Firewall, Anonymous...


Platforms: Windows

So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests visiting your website crave to acquire knowledge instantly and efficiently. With Live Chat Tool utilized...


Platforms: Windows, Mac