Help Desk Systems

Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution.

Organisations in virtually every industry sector rely on their IT systems to conduct business. The IT department’s ability to resolve technology issues and manage the ever-changing IT infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of call...

Comprehensive network inventory and computer auditing software for help desks and IT departments. No client installation required to audit targeted computers with the Remote module. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to...


Platforms: Windows

Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies.Track and manage licenses using the inventory and application metering functionality....


Platforms: Windows

TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a web-based system for handling various types of requests. Requests can be: * Service...


Platforms: Windows

So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests visiting your website crave to acquire knowledge instantly and efficiently. With Live Chat Tool utilized...


Platforms: Windows, Mac

Ezidoits Helpdesk gives you real-time access to our Help Desk, and our trained, friendly and efficient staff. Should you have a query - whether to do with Ezidoits as an application, or in a wider computer-usage sense - this module has a Helpdesk enquiry section where you can speak to our...


Platforms: Windows

Ticker Tape is a simple and cost efficient way to 'broadcast' unobtrusive, yet highly visible, messages to workstations spread over one or more Sites, without impacting the users normal work. It's ideal for Help Desks or Administrators wanting to proactively advise people of new issues or to...


Platforms: Windows, Other

Comprehensive trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and...


Platforms: Windows

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs,...


Platforms: Windows, Mac, *nix, Perl, BSD Solaris

SiteHelm is a web site management system and CMS. It provides an advanced toolset for content authoring, document management, team workflows, issue & task tracking, help desk, CRM, information portals, membership systems and customer support (PHP/MySQL).


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

eAssistance Pro is an advanced support live chat software, designed to provide powerful live help desk support to your website customers. This help desk software is loaded with an array of live help desk features to provide enhanced live help support to your potential web visitors at your...


Platforms: Windows, Windows 7, Windows Server

LiveHelpNow Help Desk extension once installed will provide your business with 3 major help desk functions:1. Live Chat2. Trouble Ticket management3. Knowledge base managementYour Website is the primary face of your business.Every day visitors arrive to your website....BUT...How many of them...


Platforms: PHP

Automatic PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues. New to...


Platforms: Windows

Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use.


Platforms: Windows

CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking,...


Platforms: Windows

Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and...


Platforms: Windows

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plushas a ITIL ready version which gives you the ability to improve...


Platforms: Windows, *nix

A web based help desk solution add-in for MS Outlook for small businesses and enterprises giving you an essential and easy to use support platform for your employees and customers. It improves efficiencies and decreases expenses, so reduces overall costs. Quick to install & simple to deploy into...


Platforms: Windows

Features and Most Powerful & Useful Internet & Network Tools Contains over 32 often used or must have applications for Network Admin, System Admin, Network Engineer, Help Desk, Technical Support, Software Engineer, and etc..: Anytime Anywhere ( Similar to PC Anywhere), PC Firewall, Anonymous...


Platforms: Windows