Help Desk Software Evaluation
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.
Benefits:
Improve customer service perception and satisfaction.
Increase accessibility through a single point of contact, communication,...
Platforms: Windows
License: Freeware | Size: 35.6 MB | Download (53): iHelpdesk Download |
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.
Benefits:
Improve customer service perception and satisfaction.
Increase accessibility through a single point of contact, communication,...
Platforms: Linux
License: Freeware | Size: 35.6 MB | Download (58): iHelpdesk for Linux Download |
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.
Benefits:
Improve customer service perception and satisfaction.
Increase accessibility through a single point of contact, communication,...
Platforms: Linux
License: Freeware | Size: 35.6 MB | Download (602): iHelpdesk for Linux 2.2 Build Download |
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.
Benefits:
Improve customer service perception and satisfaction.
Increase accessibility through a single point of contact, communication,...
Platforms: Windows
License: Freeware | Size: 35.6 MB | Download (592): iHelpdesk 2.2 Build Download |
Focalscope help desk ticketing and live chat software is a web based system which revolutionizes the way small to large businesses communicate and handle support and customer queries. Features such as SLA integration, personal & shared folders, ticket queues, ticket backlogs, instant messaging,...
Platforms: Windows
License: Shareware | Cost: $39.00 USD | Size: 14.98 MB | Download (501): Focalscope help desk ticketing and live chat software Download |
Hotel Front Desk Software is a reservation system designed to simplify the booking & checkin process and allow you unsophisticatedly to get on with running your business. No longer is there a need to keep mounds of paper or lose customer details. Track customers and more importantly help keep the...
Platforms: Windows
License: Shareware | Cost: $79.90 USD | Size: 1.57 MB | Download (613): Hotel Front Desk Software Download |
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to...
Platforms: Windows
License: Demo | Cost: $349.00 USD | Size: 542.09 KB | Download (554): Jitbit HelpDesk Download |
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields,...
Platforms: Windows
License: Demo | Cost: $995.00 USD | Size: 2 GB | Download (100): BridgeTrak Help Desk Software 7.0 Build Download |
Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and...
Platforms: Windows
License: Demo | Cost: $449.00 USD | Size: 542.09 KB | Download (352): Jitbit Web-Based HelpDesk Download |
123 Live Help Chat Software is a web-based live support software, offering professional live chat hosting service & live help software. And there are also free hosting service and free software for trial. It allows you to live video & text chat with website visitors.
Highlights of 123 Live Help...
Platforms: Mac, iPhone, iPod, MS-DOS, Other
License: Shareware | Cost: $299.00 USD | Size: 20.02 MB | Download (48): 123 Live Help Chat Software Mac Download |
Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk ticketing system (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web...
Platforms: Windows
License: Demo | Cost: $799.00 USD | Size: 542.09 KB | Download (51): Jitbit HelpDesk Ticketing System Download |
ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which
integrates Ticketing, Asset Tracking, Purchasing, Project Management, Contract Management and
Knowledge Base in one low-cost package. It has an ITIL ready version which gives you the ability to...
Platforms: *nix, Windows, Windows 7, Red Hat Linux 7.2 and above
License: Freeware | Size: 107.77 MB | Download (631): ManageEngine ServiceDesk Plus Download |
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM.Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staffin real time, without the worry of costly long distance phone calls or the delays of...
Platforms: Windows, *nix
License: Demo | Cost: $799.00 USD | Size: 10.58 MB | Download (512): Help Desk Assistant - Enterprise IM Download |
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help"...
Platforms: Windows, *nix
License: Demo | Cost: $799.00 USD | Size: 10.84 KB | Download (99): Akeni Help Desk Assistant Enterprise IM Download |
Spiceworks is free network management software and help desk software designed for networks with up to 1,000 devices. It combines in-app purchashing, RFQ (request for quote), help desk software, an IT knowledge base, network inventory, network monitoring, IT reporting, network configuration...
Platforms: Windows, Android,iPhone,iPod,iTouch,Other
License: Freeware | Size: 44.77 MB | Download (147): Spiceworks Free IT Management Software Download |
Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved...
Platforms: Windows
License: Shareware | Cost: $29.95 USD | Size: 975 KB | Download (502): Macros Download |
Comprehensive network inventory and computer auditing software for help desks and IT departments. No client installation required to audit targeted computers with the Remote module. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to...
Platforms: Windows
License: Demo | Cost: $199.00 USD | Size: 44.8 MB | Download (132): CI Discovery Network Inventory Download |
Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use. Core elements are: E Fast, easy call logging, easy call tracking, with the full history of all actions taken. E Easily assign logs to technicians E Logs are automatically set to a required...
Platforms: Windows
License: Shareware | Cost: $399.00 USD | Size: 9.87 MB | Download (111): Help Desk Service Log For Microsoft Access Download |
The VI Service Desk is a Lotus Notes based Help Desk solution that provides all the tools necessary to quickly manage incidents from initial point of contact to resolution in a rapid, highly intuitive, and uncluttered operating environment.
Platforms: Windows
License: Shareware | Cost: $0.00 USD | Download (699): VI Service Desk - Lotus Notes Help Desk Download |
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.
Platforms: Windows
License: Shareware | Cost: $199.00 USD | Size: 4.28 MB | Download (103): The Help Desk Toolkit Download |