Help Desk Service Proposal

TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a web-based system for handling various types of requests. Requests can be: * Service...

SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge...

Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. The trouble call section can help organize your help desk by tracking computers out for repair,...


Platforms: Windows

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields,...


Platforms: Windows

NewWayService is the Help Desk software solution designed to maximise your service centre or call centre department. Whatever your industry, NewWayService allows you to easily track and manage calls, issues, jobs, requests or work orders. With its very user-friendly environment, no intense...


Platforms: Windows

Ezidoits Helpdesk gives you real-time access to our Help Desk, and our trained, friendly and efficient staff. Should you have a query - whether to do with Ezidoits as an application, or in a wider computer-usage sense - this module has a Helpdesk enquiry section where you can speak to our...


Platforms: Windows

Issue Tracking Organizer for Windows: simple database management software that helps you to manage any kind of issues (project issues, customer service issues, help desk issues, ...). Includes several issue database templates to choose from. Very fast and easy data entry. Search, filter issues by...


Platforms: Windows

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage...


Platforms: Windows

Issue Tracking Organizer Pro, software for Windows. Simple database management system that helps you to organize, track, and manage any kind of issues (project issues, customer service issues, help desk issues, ...). 3 simple databases included in Issue Tracking Solution: Issues: catalog, manage,...


Platforms: Windows

iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent...


Platforms: iOS

Ticker Tape is a simple and cost efficient way to 'broadcast' unobtrusive, yet highly visible, messages to workstations spread over one or more Sites, without impacting the users normal work. It's ideal for Help Desks or Administrators wanting to proactively advise people of new issues or to...


Platforms: Windows, Other

Organisations in virtually every industry sector rely on their IT systems to conduct business. The IT department’s ability to resolve technology issues and manage the ever-changing IT infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of call...


Platforms: Windows

LiveHelpNow Help Desk extension once installed will provide your business with 3 major help desk functions:1. Live Chat2. Trouble Ticket management3. Knowledge base managementYour Website is the primary face of your business.Every day visitors arrive to your website....BUT...How many of them...


Platforms: PHP

Maintenance Manager is a Help Desk Application written using Java to allow tracking of "trouble" tickets and their resolution. It can also track equipment, SN#'s & service dates. Please see http://maintmgr.sourceforge.net for installation instructions


Platforms: *nix

Comprehensive network inventory and computer auditing software for help desks and IT departments. No client installation required to audit targeted computers with the Remote module. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to...


Platforms: Windows

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plushas a ITIL ready version which gives you the ability to improve...


Platforms: Windows, *nix

JiJi SelfUpdate - Maintaining the employee's detail up to date in the Active Directory is a cumbersome task for admin or help desk. They must spent few hours to check whether the information is accurate or not. If an employee changes his phone number or moves to some other location, his new...


Platforms: Windows

Lack of automated identity management procedures contributes to higher IT help desk costs, bad security, and failed compliance audits. Netwrix Identity Management Suite is a set of integrated tools that solve the most critical identity management challenges in Active Directory environments:...


Platforms: Windows, Windows 7, Windows Server

One of the best ways to empower your business is through great help desk software. Introducing the DataTrack System, a powerful, web-enabled service and support management system designed for help desks, call centers, software development teams and IT departments. Comprised of the DataTrack...


Platforms: Windows

Comprehensive trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and...


Platforms: Windows