Help Desk Manager

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields,...

Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution.

Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution.


Platforms: Windows

MySuite is a collection of web based business tools designed to create quality customer relations and to speed up and organize corporate communications. There are no signup fees, no termination fee and no long term contract. You can upgrade, downgrade or cancel at any time. These are modules that...


Platforms: Windows, Mac, Linux

Automatic PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues. New to...


Platforms: Windows

Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use.


Platforms: Windows

Comprehensive network inventory and computer auditing software for help desks and IT departments. No client installation required to audit targeted computers with the Remote module. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to...


Platforms: Windows

TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a web-based system for handling various types of requests. Requests can be: * Service...


Platforms: Windows

So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests visiting your website crave to acquire knowledge instantly and efficiently. With Live Chat Tool utilized...


Platforms: Windows, Mac

Ezidoits Helpdesk gives you real-time access to our Help Desk, and our trained, friendly and efficient staff. Should you have a query - whether to do with Ezidoits as an application, or in a wider computer-usage sense - this module has a Helpdesk enquiry section where you can speak to our...


Platforms: Windows

Issue Tracking Organizer for Windows: simple database management software that helps you to manage any kind of issues (project issues, customer service issues, help desk issues, ...). Includes several issue database templates to choose from. Very fast and easy data entry. Search, filter issues by...


Platforms: Windows

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage...


Platforms: Windows

Issue Tracking Organizer Pro, software for Windows. Simple database management system that helps you to organize, track, and manage any kind of issues (project issues, customer service issues, help desk issues, ...). 3 simple databases included in Issue Tracking Solution: Issues: catalog, manage,...


Platforms: Windows

Ticker Tape is a simple and cost efficient way to 'broadcast' unobtrusive, yet highly visible, messages to workstations spread over one or more Sites, without impacting the users normal work. It's ideal for Help Desks or Administrators wanting to proactively advise people of new issues or to...


Platforms: Windows, Other

Comprehensive trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and...


Platforms: Windows

The WebAmoeba Ticket System is a help desk ticket support system component for Mambo and Joomla.Feature list - User Management - User Groups - User Agreement - Rites Manager - Ticket Categories - Ticket/User Assignement - CSS Editor - Database Maintenance - Highlight new and altered...


Platforms: Windows, PHP, BSD

SiteHelm is a web site management system and CMS. It provides an advanced toolset for content authoring, document management, team workflows, issue & task tracking, help desk, CRM, information portals, membership systems and customer support (PHP/MySQL).


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

eAssistance Pro is an advanced support live chat software, designed to provide powerful live help desk support to your website customers. This help desk software is loaded with an array of live help desk features to provide enhanced live help support to your potential web visitors at your...


Platforms: Windows, Windows 7, Windows Server

CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking,...


Platforms: Windows

Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and...


Platforms: Windows