Free Knowledge Base

Dr.Explain is a help authoring software to create help files, documentation and on-line manuals in CHM, PDF, DOC & HTML formats. Uniquely Dr.Explain captures application screens or web pages and documents them automatically. Dr.Explain is based on a unique interface analysis and screen...

AutoFAQ - knowledge base solution for everyone! - Reduce your support time. - Provide instant answers to your customers questions, 24/7. - Simple to use, yet powerful enough to slash your support time. - Innovative powerful trainable search technology. - Clever trainable answering machine.... Platforms: Windows

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plushas a ITIL ready version which gives you the ability to improve... Platforms: Windows, *nix

A To-Do List Manager / Task Manager with unlimited hierarchical subtasks, a knowledge base, a journal, scheduled tasks, full text search, and much more! It's so easy to learn and so flexible you can use it for managing anything from a simple to-do list to a large project plan.With an... Platforms: Windows

In a single search, you can combine the knowledge base of several Internet search engines pinpointing the exact information you need with WebSeeker. Whether you're looking for travel information, sport scores, news, books, scrapbooking items, music, home improvement tips, cars, clip art,... Platforms: Windows

Canaware NetNotes, also known as Web page saver, Web page captor, and Web page organizer, is a handy tool which offers you the ability to capture, save and organize your favorite web pages into your own knowledge base. You can capture a complete web page or the portion you like such as images,... Platforms: Windows

KBase for Outlook is a knowledge base that runs completely in an Exchange Public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS... Platforms: Windows

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel... Platforms: Windows, *nix

MailManager helps teams deal with large volumes of email by allocating mail to the right person, providing tools to help answer it (prioritisation, reply templates, and a knowledge base), and allowing managers to set service levels for different types of mail and report on performance against... Platforms: *nix

f2w helpdesk its a helpdesk support system based on requests (some people call them tickets), with a simple web interface. Requests can be classified into categories and assigned a priority. Categories are associated with specific well-defined problem areas, and f2w helpdesk provides a way to... Platforms: *nix

Prot+eg+e is an ontology editor and a knowledge-base editor.Prot+eg+e is also an open-source, Java tool that provides an extensible architecture for the creation of customized knowledge-based applications. Platforms: Mac

Knowledge Base management software for Windows users. Intuitive and powerful database management features allow you to record, organize, and manage frequently asked questions, technical issues, product specifications, or any other general information. Organizer's intuitive interface and... Platforms: Windows

Knowledge Base management software for Windows users. Intuitive and powerful database management features allow you to record, organize, and manage frequently asked questions, technical issues, product specifications, or any other general information. Organizer's intuitive interface and... Platforms: Windows

SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge... Platforms: Windows

Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours youapos;re working for different departments, what types of problems you spend... Platforms: Windows

LessonsLearnedServer is a powerful multi-user knowledge-base software that streamlines the collection and sharing of valuable knowledge within an organization. Benefits: 1. Encourages building a knowledge sharing community: LessonsLearnedServer stimulates creating a community of knowledge... Platforms: Linux

A Prolog expert system supporting querying and extending the knowledge base from a command-line interface using a format oriented on natural language, with the aim of being maintainable by the domain expert (i.e. without requiring programming skills). Platforms: Windows, Mac, Linux

In the tradition of Hilbert's program we create a formal correct (checkable by a proof verifier) but readable (like an ordinary LaTeX textbook) mathematical knowledge base which is freely accessible within the internet. Logic and set theory started. Platforms: Windows, Mac, Linux

A Java / Swing Port of the OpenIT Project -- 'An Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization.' -- See http://sourceforge.net/projects/openit for more details. Platforms: Windows, Mac, BSD, Linux

Kideia aims to provide tools and a knowledge-base for software engineers to measure and increase the quality of software on source code level. Platforms: Windows, Mac, Linux