Customer Service Department

Save time and money with a email response management system designed for support teams. Groups can coordinate and respond to e-mail easily and efficiently. No more duplicate responses by your team. All email message history is saved and easily referenced. Content analysis rules allow you to...

CitrusDB is an open source customer database application that uses PHP and a database back-end (currently MySQL). This software can keep track of customer information, CRM, services, products, billing, and customer service information. The program will run on any PHP enabled web server. This...

Easy, fast, and secure online meetings and web conferencing. Connect with anyone, anywhere, in real time. eBLVD combines desktop sharing through a web browser and phone conferencing so that everyone can see and hear the same thing at the same time. Your meetings, sales presentations and...


Platforms: Windows, Windows CE

An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set...


Platforms: Windows

An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically...


Platforms: Windows

Issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook and Sharepoint. More importantly, it can automatically...


Platforms: Windows

Easy, fast, and secure online meetings and web conferencing. Connect with anyone, anywhere, in real time. eBLVD combines desktop sharing through a web browser and phone conferencing so that everyone can see and hear the same thing at the same time. Your meetings, sales presentations and demos are...


Platforms: Windows

Download online live chat software which embeds seamlessly into your web site to chat with your multiple website visitors, enabling you to give instantaneous online live interaction which can easily increases your product marketing via real time chat. Try live support software which can switch...


Platforms: Windows

PHPChatter is a PHP based chat program. Its primary purpose is for customer service "live person" like applications using the jabber protocol, but could be used as a starting point for full web based jabber chat client.


Platforms: PHP

LiveHelpNow Help Desk extension once installed will provide your business with 3 major help desk functions:1. Live Chat2. Trouble Ticket management3. Knowledge base managementYour Website is the primary face of your business.Every day visitors arrive to your website....BUT...How many of them...


Platforms: PHP

PHPBounce is a CRM written in PHP for managing a business.The project is to create invoices, organize client information, track customer service requests, built in online client manager, timesheet management, multi level security for managers and employees.


Platforms: PHP

Learn more about how our portfolio, our people, and our network provide businesses with a broad range of solutions, anchored in award-winning customer service and reliability, every step of the way. Download the 2011 FedEx Screensaver Calendar today.


Platforms: Mac

Your business is successful because you are unique. So why would you run your business the same as your competitors? Most healthcare software vendors try to fit your business to their solution. Not BlueStep. Our flexible Web-based solutions are customized to fit your business. Over 400...


Platforms: Mac

iCRM Enterprise " is a multi user license, includes customer management, contacts management, Transaction/Project (e.g. sales, customer service, etc.) Management, sales and service process, forecasting, leads mgmt, literature mgmt, user definable additional screens, productivity tools,...


Platforms: Windows, *nix

TimeClick is an effective employee time clock software solution for the small to mid-size business. TimeClick installs onto your already existing PC system creating a software to meet your employee time clock needs. Either run TimeClick alone on one computer or through your server for time clock...


Platforms: Windows

RealMetrics performs over 55,000 tests per day against actual accounts established with VPS hosting providers to publish objective reports daily. Review the reliability, speed, and customers service performance of the top VPS hosting providers.


Platforms: Windows

Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info; instantly access the entire email history of any customer and use standard...


Platforms: Windows

Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info; instantly access the entire email history of any customer and use standard...


Platforms: Windows

KCS SmartShop system offers retailers a complete retail management solution that can be adapted to meet unique retail requirements to improve in-stock positions, increase customer service while reducing labor costs, and decrease operation costs. SmartShop is a future generation RRP (Retail...


Platforms: Windows

This is the demo version of the SMS-Scheduler, which is a sms software allows you to broadcast mobile text messages or SMS (Short Message Service) messages to your customers according to your prefix schedule, or as and when you want to. It allows automatic group messaging, appointment reminders,...


Platforms: Windows