Customer Help Desk Support Proposal

SMP is real-time and interactive PC inventory and help desk software for enterprises. SMP enables you to examine your hundreds or thousands of Windows PC's hardware and software automatically, manage risk by checking unauthorized changes, plan for future upgrade, solve technical issues, reduce...

Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours youapos;re working for different departments, what types of problems you spend...

Roundup is a simple-to-use and and powerful issue-tracking system with command-line, web and e-mail interfaces. Roundup is being used for bug tracking and TODO list management, issue management, customer help desk support, and sales lead tracking.


Platforms: *nix

Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use.


Platforms: Windows

So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests visiting your website crave to acquire knowledge instantly and efficiently. With Live Chat Tool utilized...


Platforms: Windows, Mac

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage...


Platforms: Windows

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools....


Platforms: Windows

iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon, ...


Platforms: Windows, Mac, Linux

iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent...


Platforms: iOS

SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge...


Platforms: Windows

CCS Help Desk leverages the power of Microsoft Exchange Server, Microsoft Outlook, and the Web to bring you a simple, efficient and effective help desk, customer support and ticket tracking system. It is ideal for companies and organizations that are overwhelmed by user or customer requests and...


Platforms: Windows

Comprehensive trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and...


Platforms: Windows

Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to handle customer support...


Platforms: Windows, Unix, Linux

The core of any Help Desk system is ticket management. The VI Service Desk allows you to put in place powerful routing/assignment, notification and escalation rules to effectively manage your daily service operation. Features: -Fully Web and Notes Client enabled -End User Self Help...


Platforms: OS/2, Windows, Mac, *nix, Palm OS, Pocket PC, AS/400,Palm OS 6.0,RIM

Facil HelpDesk is an customer support management system or help desk software for web sites, based in tickets, enabling users to track and manage their support requests faster, include articles with comments, email validation for registration, departaments, basic reports, etc. FHD allows...


Platforms: Windows, *nix, Not Applicable

LiveHelpNow Help Desk extension once installed will provide your business with 3 major help desk functions:1. Live Chat2. Trouble Ticket management3. Knowledge base managementYour Website is the primary face of your business.Every day visitors arrive to your website....BUT...How many of them...


Platforms: PHP

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields,...


Platforms: Windows

TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a web-based system for handling various types of requests. Requests can be: * Service...


Platforms: Windows

Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. The trouble call section can help organize your help desk by tracking computers out for repair,...


Platforms: Windows

Live Help 123 - Live help, live support, live sales and instant messaging.Live Help 123 is a hosted service that allows visitor to your web site to communicate with sales people and support staff using a web browser in real time.The application is hosted on Akeni's own server, with us...


Platforms: Windows, *nix