Conference Call Center

Voicent CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, and social media. By providing customer information accurately and integrating with your business process seamlessly, Dashboard enables agents to deliver...

Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.

Easy-to-use Contact Manager that helps you to organize your personal call center to work in "hot" mode (while speaking) and keep track of your contacts with CRM data warehouse. The unique database structure let to input into the database any (!) number of the description fields. Also the...


Platforms: Windows

Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for: * small businesses conducting surveys * * church and community announcements * * telemarketers and sales leads * * fund raising * and...


Platforms: Windows

Dictation Buddy is a Windows based program that records your voice from a microphone or telephone connection and saves the recording as a compressed sound file that you can play, edit, send, or publish.Dictation Buddy can be used to transcribe a recording or to record phone conversations from a...


Platforms: Windows

Automatic call center: allows to make a large number of supervised or not supervised outbound telemarketing calls. auto/manual play/read,record,schedule calls,Skype/VoIP dialer This program is specifically designed for: * small businesses conducting surveys * * church and community announcements...


Platforms: Windows, Other

This project aim to provide a web based application to plan Conference Call using Asterisk application MeetMe(). The engine is based on Vaadin language to improve the portability of the application, Hibernate and some AGI script based on PHP.


Platforms: Windows, Mac, Linux

asterCRM is a web-based open source call center software for asterisk, and it has some simple CRM features.First, a python deamon called ProxyMan.py will listen on manager port of asterisk, and save all asterisk events to a database, at the same time, the user client (browser) analysis the data,...


Platforms: PHP

Simple Help Desk is a php based free help desk call center system for your web site or internal web page. End users can create a account and submit new trouble tickets, and also view their past trouble tickets.Administrators resolve trouble tickets, special administrators can be assigned to only...


Platforms: PHP

Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause. Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in...


Platforms: Windows

LIVECHAT Contact Center is a online customer support application. LIVECHAT Contact Center enables fast and intuitive contact between customer, who visits company web site, and its employee. It also allows receiving information about customers activities what ensures invaluable knowledge source in...


Platforms: Windows

Calling-Us Professional is the unified messaging solution for highest claims. ISDN hardware must support CAPI. Here is a list of some features: Answering equipment, message request, Voice-to-eMail, PC-Telephone, Call forwarding, Callback, Callthrough, Serial-voice-messages, Serial fax, Fax...


Platforms: Windows

Way2calls Hi-Phone products family are External USB / RS232 Plug and Play CTI (Computer Telephony Integration) Devices. Any software application or web page integrating a Hi-Phone device, can have full-featured Telephony functionality such as Make call, Answer-incoming call, Call Progress...


Platforms: Java

is a next-generation telephony engine; while currently focused on Voice over Internet Protocol (VoIP) and PSTN, its power lies in its ability to be easily extended. Voice, video, data and instant messenging can all be unified under Yate's flexible routing engine, maximizing communications...


Platforms: *nix

Modern business is heavily relied on automatic telephony solutions. Managing customers' calls and providing support using voice lines is one of the most important tasks every business has to accomplish. The technology today offers various solutions, however most of them are very complicated,...


Platforms: Windows

What can be done with VTapi ActiveX Control: Detect Caller ID on incoming calls, Make and answer telephone calls, Detect DTMF key press tones, Generate DTMF tones, Execute any commands on modem, Build computer telephony integration systems (CTI), Interactive voice response systems (IVR), Voice...


Platforms: Windows

A completely NEW approach to live chat! Using an instant messenger interface allows you to take back your desktop while still being able to provide live chat support to your customers! Not only that, but you also can get statisitcs about your site, your operators, and your sales. All this, and...


Platforms: Windows

SIP SDK for .NET and ActiveX - A powerful and highly versatile VoIP SDK to accelerate development of SIP applications. Our brand-new SIP Client SDK provides a powerful and highly versatile solution to add quickly SIP (Session Initiation Protocol) based dial and receive phone calls features...


Platforms: Windows, *nix, Windows CE, Pocket PC, Java

4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Service Providers, businesses of all sizes, call centers and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a...


Platforms: *nix

SkypeCap, a software program for your Macintosh computer, captures and records audio calls made from Skype. SkypeCap saves audio calls in MP4-AAC format to your Mac.Have you ever missed a conference call? Have you ever tried to take notes during a phone call and found it hard to keep up with the...


Platforms: Mac