Added: May 31, 2013 | Visits: 601
This plugin generates a Technical Support dashboard widget, where your clients could submit tickets that will be emailed directly to you. Here's a features list: * Easy to setup and configure * Customizable company name, email, logo and URL * Customizable subjects and messages being received *...
Platforms: PHP
Added: July 28, 2013 | Visits: 676
TSMS is a technical support managment software. It includes a call log, inventory managment, forum, and knowledge base. It is designed for businesses who want the features of a top dollar Tech Support Application without the price tag.
Platforms: *nix
Added: June 10, 2010 | Visits: 1.154
Flux Tickets manages a technical support engineering teams process of creating, responding to, and monitoring help, trouble, and technical support tickets through a Web 2.0 interface. Flux Tickets project helps a technical support team manage their technical support case load in a responsive,...
Platforms: *nix
Released: July 12, 2012
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Added: July 12, 2012 | Visits: 924
Free, professional Rich Text Box for Visual Studio that offers developers all the features expected in a high end word processing package in reusable component form: Supports RTF, HTML, ANSI, Unicode and many more; Tables, bullets, numbered lists, zoom, page view, images,; Ready to use localized...
Platforms: Windows
Added: February 23, 2010 | Visits: 2.140
Support Incident Tracker (or SiT!) is a Web-based application for tracking technical support calls or emails. Support Incident Tracker project can manage contacts, sites, technical support contracts, and support incidents in one place. You can send and receive email directly from SiT!,...
Platforms: *nix
Released: July 17, 2012
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Added: July 17, 2012 | Visits: 823
The iTivity solution delivers secure remote access to host servers, workstations and desktop computers. Your remote access connections are protected by a TLS-SSL encrypted tunnel from your desktop to the destination system. Since both your desktop and the destination computer may be located...
Platforms: Windows, Unix, Linux, Linux Console, Linux Gnome
Released: June 14, 2011
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Added: July 05, 2011 | Visits: 2.852
Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us." Let Type Pilot handle this routine for you. Just...
Platforms: Windows
Released: October 19, 2012
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Added: October 19, 2012 | Visits: 639
Multi operator webchat software provides browser based live chat communication medium among website visitors with several number of technical support operators. Technical support chat software helps those businesses where promotion or feedback of their products is associated with online...
Platforms: Windows
Released: September 01, 2012
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Added: September 01, 2012 | Visits: 440
This project was originally created to allow Technical Support personnel to troubleshoot problems with customers logging into their e-mail.It was written to work with VPOPMail when the VLOG, database logging feature, is turned ON.
Platforms: Windows, Mac, Linux
Added: September 16, 2013 | Visits: 795
SMI (Services Maintenance Interventions) is a complete free solution to manage services and technical support to customers with frontoffice and backoffice modules.
Platforms: PHP
Released: September 10, 2013
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Added: October 28, 2013 | Visits: 956
LiteManager Free presents a user-friendly solution for anyone seeking free remote desktop software. Providing a wide range of features and impressive ease of use, this program is ideal used as a tool for employee monitoring, distance training, technical support and more. It includes a remote file...
Platforms: Windows, Windows 8, Windows 7, Windows Server
Released: May 22, 2010
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Added: May 29, 2010 | Visits: 4.038
Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal.
Pay what you want for your first license of...
Platforms: Windows
Released: August 08, 2007
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Added: November 25, 2007 | Visits: 1.841
Multiuser chat software is a cost effective tool that helps you to sell your product online by providing online customer support. With a single click your customers or visitors contact your online assistance technical support executives or administrators. This ASP chat utility supports AJAX...
Platforms: Windows
Released: February 13, 2008
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Added: March 08, 2008 | Visits: 1.904
Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in...
Platforms: Windows, *nix, Windows CE, Pocket PC
Released: December 01, 2008
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Added: January 19, 2009 | Visits: 1.170
WinShredder 2 - erases your internet history, deletes your files and protects your privacy. With technology (Patent 5022.22M ) approved for use by both the U.S. Department of Defense (D.o.D.) and the U.S. National Security Agency (N.S.A.) you are getting military-grade protection. 1 year free...
Platforms: Windows
Released: June 13, 2012
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Added: June 13, 2012 | Visits: 1.180
Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email...
Platforms: Windows
Released: October 13, 2012
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Added: October 13, 2012 | Visits: 470
A wealth of uses: Helpdesk, education, remote system administration, telecommuting and family technical support, to name a few. Use it to transfer files easily between machines with Vine Viewer and allow Multiple Desktop Sessions on the same computer.
Additional VNC Clients are available for Mac...
Platforms: Mac
Released: September 27, 2012
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Added: September 27, 2012 | Visits: 498
LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file/registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their...
Platforms: Windows
Released: September 15, 2012
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Added: September 15, 2012 | Visits: 460
LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file & registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their...
Platforms: Windows, Mac, Unix, Linux
Released: July 24, 2012
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Added: July 24, 2012 | Visits: 740
Single operator Ajax chat tool helps your customer to get quick and reliable solution of their queries by providing real time one to one interaction with online technical support team. ASP web chat software can manage your online business activities like web hosting, finance, e-education, tour...
Platforms: Windows
Windows Software
Albina Merfyn - I find this to be really easy to use. I can...
