Computer Service Management

This Service Level Agreement (SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to ITIL based service support and delivery processes. This template is one of many rapid deployment deliverables available in the more... Platforms: All

The "International Computer Business Management" course from Power College is an interactive distance-learning course, which helps students set up their own successful home-based business in 8 short weeks! No special skills are required to participate in this Course, and the student can be a... Platforms: Windows

Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers, IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. This tool can be extremely useful for all types of business managers for... Platforms: Windows

Microsoft System Center Service Manager 2010 is a flexible platform for automating and adapting IT Service Management best practices to your organization’s requirements. It provides built-in processes based on industry best practices for incident and problem resolution, change control, and... Platforms: Windows

Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way. For service oriented firms it is very essential to timely respond to... Platforms: Windows, Windows 8, Windows 7, Windows Server

The Junglebyte Teach was developed to be a leader in computer classroom management. From screen broadcasting, to student monitoring, class interaction to collaboration, Junglebyte Teach empowers the teachers and instructors with all the tools for efficient and effective computer classroom... Platforms: Windows

Kalkun is open source web-based SMS (Short Message Service) management, it use gammu-smsd (part of gammu family) as SMS gateway engine to deliver and retrieve messages from your phone/modem. Features: * Multiple database backend * Multiuser * Conversation * Flash SMS * Custom folder... Platforms: Mac

Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way. For service oriented firms it is very essential to timely respond to... Platforms: Windows, Windows 8, Windows 7, Windows Server

ServiceDesk Lite is free ready to use service management software that enables you to manage customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of... Platforms: Windows, Windows 8, Windows 7, Windows Server

Miracle Service provides a comprehensive service management and dispatch software solution. It provides Customer and Equipment Management information along with Dispatching, Inventory, Invoicing and Reporting. From our powerful inventory module through our integrated service management module to... Platforms: Windows, Windows Vista

Watch Log Files Tool is a log files management solution that shows you the latest additions to a log file continuously. You can open Multiple log files at the same time and the logs can be updated via a timer. It can quickly and cost-effectively monitor your log files for any text string. Free... Platforms: Windows, Windows 7

Intuitive service and repair software, using a fast and royalty free database server for multi user connectivity, a simple and almost self explanatory graphical user interface, through which you, the end user, will complete the daily service and repair tasks with ease and accuracy. Key... Platforms: Windows, Windows 8, Windows 7, Windows Server

Computer Lab Management System. Increase efficiency and security of your computer labs. Reduce support costs. Turn your lab into production line. Automate all business processes in your computer lab. VeraLab supports LDAP (Active Directory) integration. A facility equipped with VeraLab will enjoy... Platforms: Windows

FireScope Business Service Management, Business-Edition (BE) is the first BSM solution on the market available as a free, downloadable trial. Everything you need to better align IT with the business is included in this 400 meg virtual machine. The trial has no feature restrictions, just a... Platforms: Windows, Mac, *nix

CodecSoft is a standalone piece of software, operating on a single workstation which allows recording basic activities normally happening in a GSM Service Centre throughout the working day, such as repair & unlock activities along with the customer information for each activity. Once all the... Platforms: Windows

EASM supports & manages the official activities of ambulance corps. It helps the ambulance service providers to maintain their record with ease. The system is comprised of several modules that address a variety of activities. EASM covers the aspects like ?Appointment ?Dispatch ambulance to attend... Platforms: Windows

The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials... Platforms: Windows

IT Operations Portal: a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool.iTop also offers mass import tools and web services to integrate with your IT Platforms: PHP

KSlackService is a service manager for Slackware and, if the service management is compatible, for Slackware-based distributions. Platforms: *nix

AyaNova has powerful features to help manage all aspects of service. Use AyaNova service workorders to schedule individual or multiple users, enter in TO DO tasks, identify equipment that is to be serviced to maintain a service history, identify parts used in service, track service labor for... Platforms: Windows, Windows 8, Windows 7, Windows Server