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Call Center Service Level software
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Call Center Service Level

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Released: March 10, 2007  |  Added: March 17, 2007 | Visits: 34.689

Bandwidth Controller Personal Freeware traffic shaping and bandwidth management for Windows 2000, XP and 2003 Server. Features include unbreakable speed limiting, TCP ack prioritization, traffic monitoring and port filtering. Features: Layer 3 bandwidth manager TCP/IP stream limiting and prioritization Distributed...



Platforms: Windows

License: Freeware Size: 2.33 MB Download (6733): Bandwidth Controller Personal Download

Released: December 30, 2019  |  Added: January 03, 2024 | Visits: 5.584

PresenTense Time Client PresenTense Time Client is a network time client for all versions of Windows. It synchronizes your PC system clock to a network time server or local GPS. Supports e-mail and SysLog alarms, redundancy and and can be centrally managed by LanTime Analyzer. Supports NTP4 and Free Run as required by...





Platforms: Windows, Windows 8, Windows 7, Windows Server

License: Demo Cost: $39.95 USD Size: 9.34 MB Download (2124): PresenTense Time Client Download

Released: September 01, 2008  |  Added: April 07, 2009 | Visits: 2.215

VI Service Desk The core of any Help Desk system is ticket management. The VI Service Desk allows you to put in place powerful routing/assignment, notification and escalation rules to effectively manage your daily service operation. Features: -Fully Web and Notes Client enabled -End User Self Help...


Platforms: OS/2, Windows, Mac, *nix, Palm OS, Pocket PC, AS/400,Palm OS 6.0,RIM

License: Commercial Cost: $900.00 USD Size: 3.66 MB Download (1080): VI Service Desk Download

Released: March 01, 2007  |  Added: March 17, 2007 | Visits: 6.581

Advanced Call Center An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording....


Platforms: Windows

License: Shareware Cost: $39.95 USD Size: 2.33 MB Download (1011): Advanced Call Center Download

Released: September 23, 2008  |  Added: October 28, 2009 | Visits: 5.962

ErlangXLS ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell Erlang-based software in expensive...


Platforms: Windows

License: Freeware Size: 263.67 KB Download (966): ErlangXLS Download

Released: June 06, 2018  |  Added: July 15, 2018 | Visits: 1.668

CrossUI Builder Windows64 Explore the benefits of the no code app builder You no longer need to hire an app developer to create an application for you. Create a fully interactive and responsive HTML5 application without writing a single line of code with CrossUI Front-end Builder. It's much faster, easier and more fun to...


Platforms: Windows, Windows 8, Windows 7

License: Shareware Cost: $999.00 USD Size: 103.37 MB Download (946): CrossUI Builder Windows64 Download

Released: December 13, 2012  |  Added: December 13, 2012 | Visits: 419

Language Identification Our technology will help you to distinguish the language spoken. We will allow you to automatically route the valuable call to someone in your company who speaks the language or to a software that can analyze it, and we will make the process fast. If you are in the security/defense sector, our...


Platforms: Windows

License: Demo Cost: $0.00 USD Size: 50.56 MB Download (877): Language Identification Download

Added: May 18, 2006 | Visits: 8.072

PhoneTray Dialup Don't miss another call while online! Yes, you can stay online without missing important calls when you're using dial-up to connect to your Internet service provider! PhoneTray Dialup allows you to receive and screen phone calls while you are online. The program uses your V.92 modem and Call...


Platforms: Windows

License: Shareware Cost: $11.95 USD Size: 894 KB Download (847): PhoneTray Dialup Download

Released: December 08, 2010  |  Added: January 10, 2011 | Visits: 3.957

LiveChat LiveChat is an online chat software solution in SaaS model. It helps both visitors and owners of the ecommerce website. With chat button placed on the website, visitors receive simple & quick access to live chat with customer service representatives or sales support without installing any...


Platforms: Windows, Mac, Android,iPhone,iPod

License: Commercial Cost: $36.00 USD Size: 15.14 MB Download (780): LiveChat Download

Released: November 23, 2007  |  Added: November 21, 2013 | Visits: 7.250

DEKSI CRM for Linux DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and...


Platforms: *nix, Linux

License: Shareware Cost: $295.00 USD Size: 38.55 MB Download (684): DEKSI CRM for Linux Download

Released: August 17, 2012  |  Added: August 17, 2012 | Visits: 453

Speaker Identification Our technology will help you to find given speaker in a list of spoken audio record. We will allow you to sort audio records according the probability of appearing the speaker in the record. If you are in the security/defense sector, our speaker identification system will allow you to dig the...


Platforms: Windows

License: Demo Cost: $0.00 USD Size: 24.03 MB Download (656): Speaker Identification Download

Released: November 05, 2007  |  Added: November 27, 2007 | Visits: 6.810

ManageEngine SupportCenter Plus ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering...


Platforms: Windows, *nix

License: Freeware Size: 31.31 MB Download (629): ManageEngine SupportCenter Plus Download

Released: May 30, 2008  |  Added: July 09, 2008 | Visits: 4.208

PrettyMay Call Center for Skype PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call...


Platforms: Windows

License: Shareware Cost: $200.00 USD Size: 6.63 MB Download (617): PrettyMay Call Center for Skype Download

Released: December 27, 2012  |  Added: December 27, 2012 | Visits: 924

Web Help Desk Software - Free Ed. (.rpm) No expiration, no ads, just free. The free help desk software edition of Web Help Desk Software for Linux server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service...


Platforms: Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source

License: Freeware Size: 171 MB Download (603): Web Help Desk Software - Free Ed. (.rpm) Download

Released: June 06, 2018  |  Added: July 29, 2018 | Visits: 1.458

CrossUI Builder Linux64 Explore the benefits of the no code app builder You no longer need to hire an app developer to create an application for you. Create a fully interactive and responsive HTML5 application without writing a single line of code with CrossUI Front-end Builder. It's much faster, easier and more fun to...


Platforms: *nix

License: Shareware Cost: $999.00 USD Size: 106.16 MB Download (595): CrossUI Builder Linux64 Download

Added: August 10, 2008 | Visits: 1.253

Horizon CRM Powerful CRM with links to Sage & Quickbooks with the following features :- Contact Management, Marketing Campaigns, Opportunities, Quotations, Sales Orders, Invoicing, Purchase Orders, Links to Sage Line 50 and Quickbooks, Diary, Email Centre, Document Library, Help Desk with Knowledge Base,...


Platforms: Windows

License: Commercial Cost: $0.00 USD Size: 32.44 MB Download (573): Horizon CRM Download

Released: December 12, 2012  |  Added: December 12, 2012 | Visits: 739

Omnistar Help Desk Software Omnistar Live is a dynamic helpdesk ticket software solution that combines ticket tracking, chat support and knowledgebase management into one centralized user friendly interface. The software includes many value added features to help improve your customer support efforts as follows: * Minimize...


Platforms: Windows, Mac, Handheld/Mobile Other, Java, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, MS-DOS, Netware, OpenVMS, Palm, Pocket PC, Symbian, Unix, Other

License: Commercial Cost: $147.00 USD Size: 4 KB Download (572): Omnistar Help Desk Software Download

Released: November 24, 2012  |  Added: November 24, 2012 | Visits: 512

ITIL Service Management Toolkit (ITSM To The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: -...


Platforms: Windows

License: Commercial Cost: $129.00 USD Size: 2.72 MB Download (570): ITIL Service Management Toolkit (ITSM To Download

Released: August 15, 2008  |  Added: August 29, 2008 | Visits: 3.911

Lokad Call Center Calculator Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your...


Platforms: Windows

License: Freeware Size: 1.44 MB Download (557): Lokad Call Center Calculator Download

Added: August 27, 2008 | Visits: 935

Rander Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives...


Platforms: Windows

License: Shareware Cost: $149.00 USD Size: 2.36 MB Download (549): Rander Download

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