Call Center Reports Pdf

A completely NEW approach to live chat! Using an instant messenger interface allows you to take back your desktop while still being able to provide live chat support to your customers! Not only that, but you also can get statisitcs about your site, your operators, and your sales. All this, and...

Wireless Dev Studio is an ActiveX DLL that allows you to fully handle GSM, GPRS, HSCSD and UMTS modem. Easily integrable into any application written in whichever language that supports ActiveX technology (Visual Basic, Visual C++, .NET, Borland Delphi, Power Builder, etc..), Wireless Dev Studio...

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel...


Platforms: Windows, *nix

osCommRes allows service based businesses sell services online. It allows you to sell a product and a service in a single transaction. It can automate e-marketing and SMS-marketing and empower your call center. It is powerful, efficient, and easy to use. You can place customers into wait lists...


Platforms: *nix

PDFlib is a widely used programming library which allows the programmer to generate and manipulate files in Adobes well known Portable Document Format (PDF) and integrate this ability into any application or server environment. The project is available for all major operating environments (12...


Platforms: *nix

Trixbox enables even the novice user to quickly set up a voice over IP phone system. Trixbox can be configured to handle a single phone line for a home user, several lines for a small office, or several T1s for a million minute a month call center. Whats New in This Release: - The trixbox...


Platforms: *nix

The Mizu browser Webphone (WebSIPPhone) is a lightweight standard based VoIP web phone software that can be run from the browsers, embeddable in your website. Based on the industry standard SIP protocol, it is compatible with all VOIP devices and services. It can call any other SIP soft phone...


Platforms: Windows, Mac, *nix, Windows 7, Windows Server, OpenVMS, Handheld, Other,Java

AMIgo is a suite of .NET Components and User Controls that offers a high level access to the Asterisk Manager Interface (AMI). AMIgo offers a high level access to the AMI and allows to remotely monitor, control and setup any Asterisk® open source PBX software system, version 1.2 and up (1.4...


Platforms: Windows, Other

Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares. Checklan Alerter allows you to prevent outages on your servers, survey your...


Platforms: Windows

Collaborate on helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in a database - Access, SQL...


Platforms: Windows

Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares. Checklan Alerter allows you to prevent outages on your servers, survey your...


Platforms: Windows

CapiFax is an ISDN-based network fax application which can support from 2 to 30 connections at one time. CapiFax runs with all 32-bit and 64-bit Windows versions, including Windows Server 2003 and 2008/R2. Suitable ISDN adapters, depending on the OS and the required channels, are e.g....


Platforms: Windows

Who Calls uses your modem to detect the CallerID of a calling party. Caller ID (caller identification or CID, and more properly calling number identification CNID, also known as CLID=calling line identity or CLIP=calling line identification presentation) is a telephone service that transmits the...


Platforms: Windows

Wireless Dev Studio is an ActiveX DLL that allows you to fully handle GSM, GPRS, HSCSD and UMTS modems. Easily integrable into any application written in whichever language that supports ActiveX technology (Visual Basic, Visual C++, .NET, Borland Delphi, Power Builder, etc..), Wireless Dev Studio...


Platforms: Windows

Java component that support all major barcode types. It can be used as applet, in JSP, servlet, Webservice, in mobile devices (J2ME and Android), Jasper reports, PDF files (Apache FOP), XSL-FO, SAP PI, BPEL, Oracle APEX and more. It supports all major standards: EAN13, EAN8, UPC A, UPC E, CODE...


Platforms: Windows, Linux

Focalscope help desk ticketing and live chat software is a web based system which revolutionizes the way small to large businesses communicate and handle support and customer queries. Features such as SLA integration, personal & shared folders, ticket queues, ticket backlogs, instant messaging,...


Platforms: Windows

Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares. Checklan Alerter allows you to prevent outages on your servers, survey your...


Platforms: Windows

Quickly and easily add real-time customer support and service to your web-site. Allows your pre-sales and support personnel to monitor your site visitors. It allows either party to initiate an online chat session and provides a comprehensive set of features, including: pre-made messages, 100%...

WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed.You may also use it to display information in an external...


Platforms: Windows

KM Vision Lite with Microsoft Outlook is a comprehensive Proactive Campaign Management tool that empowers you to manage your Campaigns and Contacts in a smart, efficient mode leading to gain and retain customers. The package saves valuable time and resources for Small and Medium businesses with...


Platforms: Windows