Call Center Reports Pdf

PresenTense Time Client is a network time client for all versions of Windows. It synchronizes your PC system clock to a network time server or local GPS. Supports e-mail and SysLog alarms, redundancy and and can be centrally managed by LanTime Analyzer. Supports NTP4 and Free Run as required by...

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording....

ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell Erlang-based software in expensive...


Platforms: Windows

Our technology will help you to distinguish the language spoken. We will allow you to automatically route the valuable call to someone in your company who speaks the language or to a software that can analyze it, and we will make the process fast. If you are in the security/defense sector, our...


Platforms: Windows

LoLSkinView is a windows application that allows you to view only the skins you own. It will generate reports (pdf, excel, and html) on your personal collections along with giving you an actual price value for just how much you've spent on the game!


Platforms: Windows, Windows 7

LiveChat is an online chat software solution in SaaS model. It helps both visitors and owners of the ecommerce website. With chat button placed on the website, visitors receive simple & quick access to live chat with customer service representatives or sales support without installing any...


Platforms: Windows, Mac, Android,iPhone,iPod

DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and...


Platforms: *nix, Linux

Our technology will help you to find given speaker in a list of spoken audio record. We will allow you to sort audio records according the probability of appearing the speaker in the record. If you are in the security/defense sector, our speaker identification system will allow you to dig the...


Platforms: Windows

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call...


Platforms: Windows

Manage Questions - You can create questions of type - single choice, multiple choices, Mach the right choices, Single Text and Descriptive. The questions as well as answer choices can have images in the form of jpg, png and gif. You can record voice and create interactive voice questions. You can...


Platforms: Windows

Clear Focus Call Centre is completely free call centre software for SMEls. With powerful reporting tools, multi-user capabilities and robust design Clear focus Call Centre provides a useful cost free solution. Product Features: Multi-User System l Setup as many individual users as you like, each...


Platforms: Windows

Omnistar Live is a dynamic helpdesk ticket software solution that combines ticket tracking, chat support and knowledgebase management into one centralized user friendly interface. The software includes many value added features to help improve your customer support efforts as follows: * Minimize...


Platforms: Windows, Mac, Handheld/Mobile Other, Java, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, MS-DOS, Netware, OpenVMS, Palm, Pocket PC, Symbian, Unix, Other

Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your...


Platforms: Windows

Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives...


Platforms: Windows

Collaborate on helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in a database - Access, SQL...


Platforms: Windows

EMR - Appointment Scheduling - Medical Billing Software for Windows Vista - 7 and XP. Medical Office One is a HIPAA - NPI Compliant and feature-rich application for medical office - practice administration. Fast and easy-to-use, it allows creation of the new 08/05 version of the CMS 1500 form and...


Platforms: Windows

Goupion is a web-based Enterprise Groupware and CRM platform for companies and project teams. The product philosophy of Groupion is based on the idea that the biggest potentials for synergy effects and raising efficiency exists in the contact areas of different functions and divisions. The...


Platforms: Windows, Unix, Linux

A very simple, fast, friendly contact management phone book software with printing ability, phone dialer integration, backup/restore features, moving/copying contact cards. Easy to understand screen layout. Perfect for sales leads, customer database, vendor database, business/personal contacts,...


Platforms: Windows

Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your...


Platforms: OS/2, Windows, Mac, *nix, Palm OS, Windows CE, Pocket PC, DOS, AS/400,Palm OS 6.0,RIM,Symbian,Handheld/Mobile Other,OpenVMS,Netware,BEOS,Java

The Web Based BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include historical records, archiving, call...


Platforms: Windows, Other