Call Center Report Excel
PresenTense Time Client is a network time client for all versions of Windows. It synchronizes your PC system clock to a network time server or local GPS. Supports e-mail and SysLog alarms, redundancy and and can be centrally managed by LanTime Analyzer. Supports NTP4 and Free Run as required by...
Platforms: Windows, Windows 8, Windows 7, Windows Server
License: Demo | Cost: $39.95 USD | Size: 9.34 MB | Download (2124): PresenTense Time Client Download |
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording....
Platforms: Windows
License: Shareware | Cost: $39.95 USD | Size: 2.33 MB | Download (1011): Advanced Call Center Download |
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc.
While other providers sell Erlang-based software in expensive...
Platforms: Windows
License: Freeware | Size: 263.67 KB | Download (966): ErlangXLS Download |
Our technology will help you to distinguish the language spoken. We will allow you to automatically route the valuable call to someone in your company who speaks the language or to a software that can analyze it, and we will make the process fast. If you are in the security/defense sector, our...
Platforms: Windows
License: Demo | Cost: $0.00 USD | Size: 50.56 MB | Download (877): Language Identification Download |
LiveChat is an online chat software solution in SaaS model. It helps both visitors and owners of the ecommerce website. With chat button placed on the website, visitors receive simple & quick access to live chat with customer service representatives or sales support without installing any...
Platforms: Windows, Mac, Android,iPhone,iPod
License: Commercial | Cost: $36.00 USD | Size: 15.14 MB | Download (780): LiveChat Download |
DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and...
Platforms: *nix, Linux
License: Shareware | Cost: $295.00 USD | Size: 38.55 MB | Download (684): DEKSI CRM for Linux Download |
Our technology will help you to find given speaker in a list of spoken audio record. We will allow you to sort audio records according the probability of appearing the speaker in the record. If you are in the security/defense sector, our speaker identification system will allow you to dig the...
Platforms: Windows
License: Demo | Cost: $0.00 USD | Size: 24.03 MB | Download (656): Speaker Identification Download |
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX.
It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call...
Platforms: Windows
License: Shareware | Cost: $200.00 USD | Size: 6.63 MB | Download (615): PrettyMay Call Center for Skype Download |
Omnistar Live is a dynamic helpdesk ticket software solution that combines ticket tracking, chat support and knowledgebase management into one centralized user friendly interface. The software includes many value added features to help improve your customer support efforts as follows: * Minimize...
Platforms: Windows, Mac, Handheld/Mobile Other, Java, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, MS-DOS, Netware, OpenVMS, Palm, Pocket PC, Symbian, Unix, Other
License: Commercial | Cost: $147.00 USD | Size: 4 KB | Download (572): Omnistar Help Desk Software Download |
Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your...
Platforms: Windows
License: Freeware | Size: 1.44 MB | Download (557): Lokad Call Center Calculator Download |
Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives...
Platforms: Windows
License: Shareware | Cost: $149.00 USD | Size: 2.36 MB | Download (549): Rander Download |
Collaborate on helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in a database - Access, SQL...
Platforms: Windows
License: Shareware | Cost: $2200.00 USD | Size: 23.14 MB | Download (540): Folder HelpDesk Download |
Goupion is a web-based Enterprise Groupware and CRM platform for companies and project teams. The product philosophy of Groupion is based on the idea that the biggest potentials for synergy effects and raising efficiency exists in the contact areas of different functions and divisions. The...
Platforms: Windows, Unix, Linux
License: Commercial | Cost: $0.00 USD | Size: 17.81 MB | Download (513): Groupion Download |
A very simple, fast, friendly contact management phone book software with printing ability, phone dialer integration, backup/restore features, moving/copying contact cards. Easy to understand screen layout. Perfect for sales leads, customer database, vendor database, business/personal contacts,...
Platforms: Windows
License: Freeware | Size: 2.4 MB | Download (510): Digital PhoneBook Download |
Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your...
Platforms: OS/2, Windows, Mac, *nix, Palm OS, Windows CE, Pocket PC, DOS, AS/400,Palm OS 6.0,RIM,Symbian,Handheld/Mobile Other,OpenVMS,Netware,BEOS,Java
License: Shareware | Cost: $147.00 USD | Size: 4.88 KB | Download (504): Omnistar Help Desk Software Solution Download |
The Web Based BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include historical records, archiving, call...
Platforms: Windows, Other
License: Shareware | Cost: $47.50 USD | Size: 2.2 MB | Download (496): BC Call Center Download |
Focalscope help desk ticketing and live chat software is a web based system which revolutionizes the way small to large businesses communicate and handle support and customer queries. Features such as SLA integration, personal & shared folders, ticket queues, ticket backlogs, instant messaging,...
Platforms: Windows
License: Shareware | Cost: $39.00 USD | Size: 14.98 MB | Download (496): Focalscope help desk ticketing and live chat software Download |
Word Report Builder is a report generator that outputs reports in Microsoft Word document format. The program is a powerful, easy to use and flexible tool that enables Microsoft Word to be powerful reporting generator. If you know how to use Microsoft Word and write SQL statements, you can use...
Platforms: Windows
License: Shareware | Cost: $49.95 USD | Size: 4.13 MB | Download (491): Word Report Builder Download |
ReportsDNA extends the capabilities of Excel to allow anyone to create customized reports without programming. If you can point an click then you can create a report.
Simple - everyone can create a report in minutes, developers not required.
Familiar - ReportsDNA is an Excel Add-in. An...
Platforms: Windows
License: Shareware | Cost: $39.95 USD | Size: 2 MB | Download (491): ReportsDNA Download |
Dictation Buddy is a Windows based program that records your voice from a microphone or telephone connection and saves the recording as a compressed sound file that you can play, edit, send, or publish.Dictation Buddy can be used to transcribe a recording or to record phone conversations from a...
Platforms: Windows
License: Shareware | Cost: $32.95 USD | Size: 808.96 KB | Download (479): Dictation Buddy Download |