Call Center Log Graph
Easy-to-use Contact Manager that helps you to organize your personal call center to work in "hot" mode (while speaking) and keep track of your contacts with CRM data warehouse. The unique database structure let to input into the database any (!) number of the description fields. Also the...
Platforms: Windows
License: Shareware | Cost: $20.00 USD | Size: 1.13 MB | Download (98): iReferent Download |
Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for: * small businesses conducting surveys * * church and community announcements * * telemarketers and sales leads * * fund raising * and...
Platforms: Windows
License: Shareware | Cost: $53.00 USD | Size: 2.47 MB | Download (136): Auto Dialer Pro3 Download |
Dictation Buddy is a Windows based program that records your voice from a microphone or telephone connection and saves the recording as a compressed sound file that you can play, edit, send, or publish.Dictation Buddy can be used to transcribe a recording or to record phone conversations from a...
Platforms: Windows
License: Shareware | Cost: $32.95 USD | Size: 808.96 KB | Download (479): Dictation Buddy Download |
asterCRM is a web-based open source call center software for asterisk, and it has some simple CRM features.First, a python deamon called ProxyMan.py will listen on manager port of asterisk, and save all asterisk events to a database, at the same time, the user client (browser) analysis the data,...
Platforms: PHP
License: Freeware | Size: 473.77 MB | Download (44): asterCRM for Scripts Download |
Simple Help Desk is a php based free help desk call center system for your web site or internal web page. End users can create a account and submit new trouble tickets, and also view their past trouble tickets.Administrators resolve trouble tickets, special administrators can be assigned to only...
Platforms: PHP
License: Freeware | Size: 102.4 KB | Download (44): Simple Help Desk Software - A Free PHP Web App Download |
Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause.
Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in...
Platforms: Windows
License: Shareware | Cost: $35.00 USD | Size: 1.77 MB | Download (192): Voice Call Download |
LIVECHAT Contact Center is a online customer support application. LIVECHAT Contact Center enables fast and intuitive contact between customer, who visits company web site, and its employee. It also allows receiving information about customers activities what ensures invaluable knowledge source in...
Platforms: Windows
License: Commercial | Cost: $33.00 USD | Size: 6.69 MB | Download (135): LIVECHAT Contact Center Download |
Calling-Us Professional is the unified messaging solution for highest claims. ISDN hardware must support CAPI. Here is a list of some features: Answering equipment, message request, Voice-to-eMail, PC-Telephone, Call forwarding, Callback, Callthrough, Serial-voice-messages, Serial fax, Fax...
Platforms: Windows
License: Shareware | Cost: $349.00 USD | Size: 19.86 MB | Download (447): Calling-Us Professional ISDN-Suite Download |
4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Service Providers, businesses of all sizes, call centers and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a...
Platforms: *nix
License: Freeware | Size: 3 KB | Download (127): 4PSA VoipNow Express Download |
Way2calls Hi-Phone products family are External USB / RS232 Plug and Play CTI (Computer Telephony Integration) Devices. Any software application or web page integrating a Hi-Phone device, can have full-featured Telephony functionality such as Make call, Answer-incoming call, Call Progress...
Platforms: Java
License: Freeware | Size: 1.25 MB | Download (47): Way2call Hi-Phone USB Java Telephony API (SDK) JAVA Library with JNI wrapper DLL Download |
Modern business is heavily relied on automatic telephony solutions. Managing customers' calls and providing support using voice lines is one of the most important tasks every business has to accomplish. The technology today offers various solutions, however most of them are very complicated,...
Platforms: Windows
License: Shareware | Cost: $150.00 USD | Size: 478 KB | Download (242): AutoSecretary Download |
The Query Tool is a powerful data mining application that allows you to perform data analysis upon any OLEDB datasource.
You can perform a range of flexible data mining functions upon your data, produce Charts, Summaries and X-Tab reports as well as export your data to a number of different...
Platforms: Windows
License: Shareware | Cost: $150.00 USD | Size: 4.72 MB | Download (147): The Query Tool Download |
What can be done with VTapi ActiveX Control: Detect Caller ID on incoming calls, Make and answer telephone calls, Detect DTMF key press tones, Generate DTMF tones, Execute any commands on modem, Build computer telephony integration systems (CTI), Interactive voice response systems (IVR), Voice...
Platforms: Windows
License: Shareware | Cost: $139.00 USD | Size: 286 KB | Download (286): VTapi ActiveX Download |
Customer Database Pro (CDB) is a complete multi-user customer database and helpdesk solution. CDB keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You can also log issues encountered by your customers and their...
Platforms: Windows
License: Shareware | Cost: $99.00 USD | Size: 4.56 MB | Download (481): Customer Database Pro Download |
A completely NEW approach to live chat! Using an instant messenger interface allows you to take back your desktop while still being able to provide live chat support to your customers! Not only that, but you also can get statisitcs about your site, your operators, and your sales. All this, and...
Platforms: Windows
License: Freeware | Size: 6.36 MB | Download (238): ChatStat Customer Interaction System Download |
The Mizu browser Webphone (WebSIPPhone) is a lightweight standard based VoIP web phone software that can be run from the browsers, embeddable in your website. Based on the industry standard SIP protocol, it is compatible with all VOIP devices and services. It can call any other SIP soft phone...
Platforms: Windows, Mac, *nix, Windows 7, Windows Server, OpenVMS, Handheld, Other,Java
License: Demo | Cost: $500.00 USD | Size: 3.22 MB | Download (197): Mizu Webphone Download |
Administration:
Checklan Basic Manages services (Status, remote start, remote stop, remote shutdown),
printers (Error status, printing status, printer status), Processes (view, create, kill...), Shares
(view, create, delete ...), Sockets and provides new reports (capture, print...)....
Platforms: Windows
License: Shareware | Cost: $39.00 USD | Size: 6.3 MB | Download (446): Checklan Basic Download |
AMIgo is a suite of .NET Components and User Controls that offers a high level access to the Asterisk Manager Interface (AMI).
AMIgo offers a high level access to the AMI and allows to remotely monitor, control and setup any Asterisk® open source PBX software system, version 1.2 and up (1.4...
Platforms: Windows, Other
License: Demo | Cost: $100.00 USD | Size: 2.86 MB | Download (126): AMIgo Download |
Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares.
Checklan Alerter allows you to prevent outages on your servers, survey your...
Platforms: Windows
License: Freeware | Size: 8.59 MB | Download (432): Checklan Alerter Limited Download |
Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your...
Platforms: OS/2, Windows, Mac, *nix, Palm OS, Windows CE, Pocket PC, DOS, AS/400,Palm OS 6.0,RIM,Symbian,Handheld/Mobile Other,OpenVMS,Netware,BEOS,Java
License: Shareware | Cost: $147.00 USD | Size: 4.88 KB | Download (507): Omnistar Help Desk Software Solution Download |