Call Center Active Listening Skills
Wireless Dev Studio is an ActiveX DLL that allows you to fully handle GSM, GPRS, HSCSD and UMTS modem. Easily integrable into any application written in whichever language that supports ActiveX technology (Visual Basic, Visual C++, .NET, Borland Delphi, Power Builder, etc..), Wireless Dev Studio...
Platforms: Windows
License: Demo | Cost: $98.00 USD | Size: 2.35 KB | Download (130): Wireless-DS for gsm industrial automation Download |
AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel...
Platforms: Windows, *nix
License: Demo | Cost: $99.00 USD | Size: 2.77 MB | Download (216): SupportPortal Download |
Asterisk Manager Suite (AMS) is a collection of software; an abstraction library called Asterisk Manager Interface (AMI), a proxy daemon called Asterisk Manager Proxy (AMP), and a gui client interface called Asterisk Manager Administrator (AMA). The intention of the software is to make...
Platforms: *nix
License: Freeware | Size: 276.48 KB | Download (160): Asterisk Manager Suite Download |
NovellĀ® Linux Desktop 9, powered by SUSE LINUX, provides a leading end-user productivity environment designed specifically to empower businesses to leverage Linux and open source with confidence. It can be deployed as a general-purpose desktop platform or tailored for use in information...
Platforms: *nix
License: Shareware | Cost: $50.00 USD | Download (94): Novell Linux Desktop Download |
osCommRes allows service based businesses sell services online. It allows you to sell a product and a service in a single transaction. It can automate e-marketing and SMS-marketing and empower your call center. It is powerful, efficient, and easy to use. You can place customers into wait lists...
Platforms: *nix
License: Freeware | Size: 11.5 MB | Download (97): osCommRes Download |
TrackStudio is a hierarchical issue tracking and bug tracking system, created specifically for software development companies. Our customers enjoy five unique benefits that allow them to maximize their developers productivity, reduce the cost of management, and introduce standardized bug tracking...
Platforms: *nix
License: Shareware | Cost: $1000.00 USD | Size: 59.1 MB | Download (94): TrackStudio Enterprise 3.5.17 / 4 EAP Download |
Trixbox enables even the novice user to quickly set up a voice over IP phone system. Trixbox can be configured to handle a single phone line for a home user, several lines for a small office, or several T1s for a million minute a month call center. Whats New in This Release: - The trixbox...
Platforms: *nix
License: Freeware | Size: 547 MB | Download (117): Trixbox Download |
Administration:
Checklan Basic Manages services (Status, remote start, remote stop, remote shutdown),
printers (Error status, printing status, printer status), Processes (view, create, kill...), Shares
(view, create, delete ...), Sockets and provides new reports (capture, print...)....
Platforms: Windows
License: Shareware | Cost: $39.00 USD | Size: 6.3 MB | Download (446): Checklan Basic Download |
Visual Salsa enables you to experience the rhythm of Salsa Music in a visual way. You can load any Salsa song from your computer to train your ears, brain, and legs into feeling the rhythm.
Are you a Salsa dancer? Do you have difficulty following the rhythm/timing in certain songs?
The...
Platforms: Windows, Mac
License: Freeware | Size: 31.09 MB | Download (95): Visual Salsa Download |
SuperEZ DVD Ripper Free is fully loaded yet easy-to-use software tool to back up and share that precious movie collection. It helps rip, convert or copy a DVD to almost all popular video formats like AVI, MP4, WMV, MPEG, FLV, 3GP, MOV and H.264 format with excellent image and sound quality....
Platforms: Windows, Windows 7
License: Freeware | Size: 6.69 MB | Download (218): SuperEZ DVD Ripper Free Download |
Crib Sheet is a server application for companies where operators at workstations need fast access to stock texts or graphics.
For example...
Where medical staff need to paste stock texts into Meditech software.
Where tele-sales staff need to view scripts.
Where operators need to view...
Platforms: Windows, Windows 7, Windows Server, Other
License: Freeware | Size: 4.47 MB | Download (167): Crib Sheet Download |
Collaborate on helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in a database - Access, SQL...
Platforms: Windows
License: Shareware | Cost: $2200.00 USD | Size: 23.14 MB | Download (544): Folder HelpDesk Download |
Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your...
Platforms: OS/2, Windows, Mac, *nix, Palm OS, Windows CE, Pocket PC, DOS, AS/400,Palm OS 6.0,RIM,Symbian,Handheld/Mobile Other,OpenVMS,Netware,BEOS,Java
License: Shareware | Cost: $147.00 USD | Size: 4.88 KB | Download (507): Omnistar Help Desk Software Solution Download |
A very simple, fast, friendly contact management phone book software with printing ability, phone dialer integration, backup/restore features, moving/copying contact cards. Easy to understand screen layout. Perfect for sales leads, customer database, vendor database, business/personal contacts,...
Platforms: Windows
License: Freeware | Size: 2.4 MB | Download (510): Digital PhoneBook Download |
Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at...
Platforms: Windows
License: Shareware | Cost: $180.00 USD | Size: 4.97 MB | Download (463): Help Desk-99 Download |
PhraseExpress manages your frequently used text snippets in customizable categories for quick access. PhraseExpress saves hours of typing. It is the ideal solution for personnel in office, technical support, customer care, help desk, call center and medical or legal transcription settings. The...
Platforms: Windows
License: Freeware | Size: 2.7 MB | Download (48): PhraseExpress Download |
SprinxCRM is a full featured CRM solution. Contact information, relationships, business opportunities, orders, sales activities, marketing campaigns, planning, reporting and more can be handled by SprinxCRM helping You make the right decisions. Integrated with major business registers, email...
Platforms: Windows
License: Freeware | Size: 36.5 MB | Download (44): SprinxCRM Free Edition Download |
CapiFax is an ISDN-based network fax application which can support from 2 to 30 connections at one time.
CapiFax runs with all 32-bit and 64-bit Windows versions, including Windows Server 2003 and 2008/R2. Suitable ISDN adapters, depending on the OS and the required channels, are e.g....
Platforms: Windows
License: Freeware | Size: 1.9 MB | Download (55): CapiFax Download |
Wireless Dev Studio is an ActiveX DLL that allows you to fully handle GSM, GPRS, HSCSD and UMTS modems. Easily integrable into any application written in whichever language that supports ActiveX technology (Visual Basic, Visual C++, .NET, Borland Delphi, Power Builder, etc..), Wireless Dev Studio...
Platforms: Windows
License: Shareware | Cost: $98.00 USD | Size: 2.3 MB | Download (64): Wireless-DS for gsm modem Download |
Here comes one more challenging yet interesting topic to tide over. The requirement goes something like this: You have some sources, let it be some sales data or some Call center data coming from different sources. Data can be of different media. But you are able to load it in your staging tables...
Platforms: Windows
License: Freeware | Size: 4 KB | Download (55): SSIS Remove redundancy Download |