Bridgetrak Help Desk Software
The project is a web based software made with PHP and MySQL to support a Help desk and a knowledge data base. It is posible to add new customers, modify customers, add new jobs/requests, modify jobs, make reports based in dates etc.
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (57): Knodesk Download |
The Customer Support module include the following functionalities:
- Customer/Contact Management:
Customer/Contact Detail Info, Phone, E-Mail, Addresses tracking,
Relationships between customers and contacts,
Interaction History for a given customer/contact,
Cases/Service Requests for a...
Platforms: Windows, Mac, *nix
License: Demo | Cost: $25.00 USD | Download (518): EB Suite Customer Support - Help Desk Download |
WinCHM is a very easy-to-use help authoring tool. Not needing to learn too much, you can be master of creating HTML help(CHM), Web help, PDF and Word documents. Using WinCHM you can not only make help files with nothing, but also convert a set of HTML files into a CHM file. Key features:...
Platforms: Windows
License: Shareware | Cost: $49.00 USD | Size: 1.6 MB | Download (562): WinCHM [help authoring software] Download |
eBLVD is an easy, fast, and secure cloud-based help desk and remote support system. Support professionals can resolve technical issues online with our easy-to-use trouble ticket system, remote diagnostics, remote screen sharing and remote control solution. Designed for single or multi-agent...
Platforms: Windows
License: Shareware | Cost: $59.00 USD | Size: 325 KB | Download (115): eBLVD Support Center and HelpDesk Download |
Die Web Basierende Help Desk Lösung für sämtliche Branchen ist eine Unschätzbare & Einfach zu Bedienende Support Plattform für alle Ihre Mitarbeiter & Kunden. Es erhöht die Produktivität, erspart Zeit und damit verringert Supportkosten. Ist in jeder vorhandenen Infrastruktur Einfach zu...
Platforms: Windows, Linux
License: Shareware | Cost: $295.00 USD | Size: 7.32 MB | Download (46): Auscomp IT Commander - Deutsch Download |
Atodus - Customer and Vendor is a complete, multi-user, customer database, and help-desk solution. Atodus - Customer and Vendor keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You also can log issues encountered...
Platforms: Windows
License: Freeware | Size: 1.06 MB | Download (507): Atodos - Customer and Vendor Download |
RezOvation is complete front desk software for Bed and Breakfast, Hotel, Self Catering Holiday Home, Apartment Rental, or other businesses that rent by the day and/or hour. Features : Interactive calendar, point of sale, web module to upload to and download from online availability systems,...
Platforms: Windows
License: Demo | Cost: $699.00 USD | Size: 29.09 MB | Download (195): RezOvation Download |
JiJiTechnologies Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve...
Platforms: Windows
License: Freeware | Size: 4.08 MB | Download (745): JiJiTechnologies Password Reset Download |
FastRequest HelpDesk- Workorder, Web form and HelpDesk software. Al-in-one.
FastRequest HelpDesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List¦).
You can...
Platforms: Windows
License: Shareware | Cost: $179.00 USD | Size: 46.89 MB | Download (186): FastRequest HelpDesk Download |
TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more.
TaskPool is a web-based system for handling various types of requests. Requests can be:
* Service...
Platforms: Windows
License: Shareware | Cost: $495.00 USD | Size: 41.92 MB | Download (113): TaskPool Download |
JiJi Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and...
Platforms: Windows
License: Freeware | Size: 4.08 MB | Download (344): JiJi Password Reset Download |
BFlow is a Web-based business workflow management and help desk tool. It features email and SMS notifications of tasks organized into arbitrarily complex business processes..
Platforms: *nix
License: Freeware | Size: 870.4 KB | Download (151): BFlow 1.1 Download |
HelpGear is the ultimate help authoring tool for creating help file resources including HTML Help (CHM) files, browser based Web Help systems, Word RTF documents, Printed Manuals, PDF Manuals using a single help source. HelpGear includes a feature rich and easy-to-use toolset, including a...
Platforms: Windows, Windows 8, Windows 7, Windows Server
License: Shareware | Cost: $299.00 USD | Size: 27.57 MB | Download (190): HelpGear Download |
Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the...
Platforms: Windows, Other
License: Shareware | Cost: $29.95 USD | Size: 33.36 MB | Download (48): Job Log Download |
iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon.
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (59): iSupportCenter Download |
It's an attractive alternative to high-cost and complex customer support systems.osTicket seamlessly integrates all tickets created via email and web-based form with a simple web interface.Easily manage, organize and archive all your support requests. Clients will also be able to view tickets...
Platforms: PHP
License: Freeware | Size: 337.92 KB | Download (52): osTicket for Help Desk Download |
Organisations in virtually every industry sector rely on their IT systems to conduct business. The IT department’s ability to resolve technology issues and manage the ever-changing IT infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of call...
Platforms: Windows
License: Demo | Cost: $750.00 USD | Size: 146.27 MB | Download (494): BELLEROPHON HD Download |
LiveHelpNow Help Desk extension once installed will provide your business with 3 major help desk functions:1. Live Chat2. Trouble Ticket management3. Knowledge base managementYour Website is the primary face of your business.Every day visitors arrive to your website....BUT...How many of them...
Platforms: PHP
License: Freeware | Size: 286.72 KB | Download (44): LiveHelpNow for Joomla Download |
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. The trouble call section can help organize your help desk by tracking computers out for repair,...
Platforms: Windows
License: Shareware | Cost: $149.00 USD | Size: 3.92 MB | Download (551): Computer Admin Pro Download |
The core of any Help Desk system is ticket management. The VI Service Desk allows you to put in place powerful routing/assignment, notification and escalation rules to effectively manage your daily service operation.
Features:
-Fully Web and Notes Client enabled
-End User Self Help...
Platforms: OS/2, Windows, Mac, *nix, Palm OS, Pocket PC, AS/400,Palm OS 6.0,RIM
License: Commercial | Cost: $900.00 USD | Size: 3.66 MB | Download (1080): VI Service Desk Download |