Articles Customer Satisfaction

Having Knowledge Base Builder on your website will make it easier for your clients to find the information they are looking for about your products, services, company. Decrease the number of support calls, e-mails and complaints and increase customer satisfaction. Knowledge Base Builder is a...

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. ActiveXperts HelpDesk System helps you to...

Remarkable Free Web Chat application is useful in industries including e-commerce, web design, web hosting, real estate, universities, financial, travel, auto sales, insurance, education, law firms etc to get better customers' belief and satisfaction that amplify your sales and revenues....


Platforms: Windows

Are you want to reduce communication gap between company operator (customer care representative) and website visitors to promote your business plan? Don?t panic, DRPU Company offers powerful Web Chat Websites software to solve your problems in affordable, reliable and safe techniques. Live chat...


Platforms: Windows

If you want easy and fast data recovery solution then you are on the right place, we provide latest and advance data retrieval utility which fulfill our user satisfaction. Company?s effective FAT data retrieval software recover all lost and deleted files, folders and other useful documents in few...


Platforms: Windows

Single operator Ajax chat tool helps your customer to get quick and reliable solution of their queries by providing real time one to one interaction with online technical support team. ASP web chat software can manage your online business activities like web hosting, finance, e-education, tour...


Platforms: Windows

Having Knowledge Base Builder on your website will make it easier for your clients to find the information they are looking for about your products, services, company. Decrease the number of support calls, e-mails and complaints and increase customer satisfaction. Knowledge Base Builder is a...


Platforms: Windows, Mac, OS/2, Unix, Linux

SugarCRM has designed a CRM application that is fast, friendly, and even fun to use.SugarCRM is rethinking how technology can help companies manage customer relationships. Sugar, the market leading commercial open source CRM application, delivers a feature-rich set of business processes that...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

LIVECHAT Contact Center is a fast and intuitive live chat software to enable your sales representatives contact customers on the website. Help online visitors find what they need before they leave your site. * Increase sales conversion rate and customer satisfaction level. * Allow customers to...


Platforms: PHP

ServiceDesk is simple ready to use software, useful for service oriented firms to systematically manage Service Contracts and Customer Complaints. ServiceDesk - Provide best after sales service - Eliminate paperwork - Reduce Turn around time by timely responding to customer...


Platforms: Windows, Windows 8, Windows 7, Windows Server

Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers....


Platforms: Windows

Opinio is a complete survey solution featuring flexible survey design, advanced reporting, plugin architecture, multilanguage support, high scalability and much more. Ease of use and simple installation makes it suitable to any organisation. This software is Java/JSP/Servlet based allowing...


Platforms: Windows, *nix, Windows CE

Benefits TERAVoice can increase productivity by optimizing telephony communications. Never miss a call and get instantly notified on your mobile phone, on your pager or via e-mail. Increase customer satisfaction by optimizing hotlines with voice menus and managed waiting queues and create custom...


Platforms: Windows

NETCheck is a utility that .NET developers can use within their own application to verify if the required version of the .NET framework is installed and allow the user to download it. Software developers need all types of users to be able to run their products. If you develop a .NET framework...


Platforms: Windows

Time control may sound like a science fiction term, but in fact this is one of the most essential elements of a successful business in our hectic, time-pressed world. Customer satisfaction directly depends on the ability of a company to produce the requested product or service of the necessary...


Platforms: Windows

Techinline is a next generation service, which makes remote support easier and much more affordable than ever before. It lets you remotely view, diagnose and resolve problems for your customers' problems around the world. Give your technical support team the power to see what's happening on...


Platforms: Windows

Oracle database schema documentation tool that creates precise technical documentation of every detail of a database schema within a moment. DBScribe prevents your staff from long routing documenting work and synchronization with database changes, gives you team members precise database...


Platforms: Windows

DBScribe is a SQL Server database documentation tool that creates precise technical documentation of every detail of a database schema in just seconds. It supports: - a rich set of documentation style and output formats (HTML, CHM, MS Word Document) - wizard and command line interfaces...


Platforms: Windows

DBScribe is a DB2 SQL documenter that creates precise technical documentation of every detail of a database schema in just moments. It supports: - a rich set of documentation style and output formats (HTML, CHM, MS Word Document) - wizard and command line interfaces - complete database...


Platforms: Windows

DBScribe is a PosgreSQL database documenter that creates precise technical documentation of every detail of a database schema within a moment. It supports: - rich set of documentation style and output formats (HTML, CHM, MS Word Document) - wizard and command line interfaces -...


Platforms: Windows